Tactful
Customer Engagement Platforms · United Kingdom · 51-200 Employees
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Overview
Headquarters
The Venture Centre Stirling House Cambri...Website
www.tactful.aiRevenue
$21.4 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About Tactful
Tactful AI is a cloud contact centre platform that blends human agents and artificial intelligence to modernise customer service. Brands use its unified inbox, automation studio and conversational bots to manage digital conversations, boost satisfaction and improve team productivity.Explore more
Tactful Org Chart
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Revenue
Number of Employees
Type
Funding
Founded In
$5.3M
51-200
Private
-
2020
BK
Bruno KomotoProject Manager, Product & Data Owner & Driven Solutions Customer Success UX & UI Designer
Company Profile Activity
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Tactful is experiencing very low activity levels compared to other companies in the Software sector.
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Tactful financials insights
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2026
Other Financing Round
$1M
Tactful Tech Stack
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Tactful News & Media
Egypt's Tactful AI Raises $1M Pre-Series A to Scale Agentic CX Platform - TechAfrica News
The platform enables enterprises to transform customer service using Agentic AI, supporting end-to-end automated customer request resolution while maintaining operational control.Egyptian customer experience startup Tactul AI acquired by Dstny - Disrupt Africa
Egyptian startup Tactful AI, which provides a cutting-edge intelligent customer experience platform, has been acquired by Dstny, a Belgium-based business communications company.European business communications provider Dstny acquires Tactful AI to accelerate its position in the Customer Experience Platform market.
The acquisition takes Dstny to the next level in customer engagement, enabling companies to employ Artificial Intelligence and data in their customer experience operations with minimum effort. BRUSSELS, May 25, 2022 /PRNewswire/ -- Dstny, the European leader in business communications, announced the acquisition of Tactful AI, a technology start-up based in the UK and Egypt, that provides a cutting-edge intelligent customer experience platform. The acquisition extends Dstny's products portfolio aTactful AI and Mitel Partner to Deliver AI Powered Unified Communication and Customer Experience Solutions in the MEA Region
Tactful AI, a leading UK technology provider specialized in AI and customer experience solutions join forces with Mitel, a global leader in business communications, to bring leading edge cognitive and omnichannel solutions to the fast growing online businesses in the MEA region. ● Leveraging decades of experience that Mitel and Tactful have in business communications and Artificial Intelligence technologies - ● Delivering a unified communication platform to manage customer ex... Read the full st
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Tactful AI is a cloud contact centre platform that blends human agents and artificial intelligence to modernise customer service. Brands use its unified inbox, automation studio and conversational bots to manage digital conversations, boost satisfaction and improve team productivity.... Read More
