Support EXP
Customer Engagement Platforms · Ohio, United States · 11-50 Employees
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Overview
Headquarters
830 E Franklin St Ste A, Dayton, Ohio, 4...Phone Number
(937) 434-5700Website
www.supportexp.comRevenue
$5.9 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
1
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About Support EXP
Support EXP offers a Customer Experience (CX) platform designed to enhance customer satisfaction and loyalty for retail banking institutions, specifically targeting banks and credit unions. Their products include a CX Survey Platform, various boosters for brand and digital experience, and a mystery shopping program, all aimed at optimizing customer interactions and feedback management. The company emphasizes the reduction of friction in customer journeys through actionable insights and strategic consulting, enabling clients to make informed decisions that drive growth. Support EXP is committed to improving both customer and employee experiences, ensuring a customer-focused culture within financial organizations.Explore more
Support EXP Org Chart
SN
Program Specialist
BW
Application Developer
BS
Junior Data Analyst
TK
Business Analyst
MH
Data Analyst
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Company Profile Activity
Activity Insights
Support EXP is experiencing very low activity levels compared to other companies in the Software sector.
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Support EXP is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Support EXP.
Support EXP financials insights
Gather financial insights about Support EXP, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2020
Debt
$150K
Support EXP Tech Stack
A closer look at the technologies used by Support EXP
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Most Recent Scoops
Project
Support EXP has shown an interest in procuring solutions related to customer feedback management such as Qualtrics.
Spending/Investment, Customer Engagement, Customer Experience
Project
Support EXP has shown an interest in procuring solutions related to customer loyalty management such as NICE Satmetrix.
Spending/Investment, Customer Engagement, Relationship Marketing, Customer Retention & Development
Funding
Support EXP has received an SBA PPP loan for $150,000-350,000 from KeyBank National Association, supporting the retention of 18 jobs.
Funding
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Frequently Asked Questions Regarding Support EXP
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Support EXP offers a Customer Experience (CX) platform designed to enhance customer satisfaction and loyalty for retail banking institutions, specifically targeting banks and credit unions. Their products include a CX Survey Platform, various boosters for brand and digital experience, and a mystery shopping program, all aimed at optimizing customer... Read More
