Supernormal

Supernormal automatically transcribes and summarizes meetings. Treseler co-founded Supernormal with Fabian Perez, who he met while working at a Balderton-funded company 13 years ago. (Treseler's also held product manager roles at Meta and was the chief of staff in Klarna's risk management department, while Perez was the director of design at GitHub... .) In 2020, the two spent two weeks brainstorming what to build next. After long sessions, they realized that they didn't have any notes from the conversations, and that well-documented discussions were going to be critical to their success. "At an organization level, the company's meetings are a significant part of the company's work product that, until now, were ephemeral or too unwieldy to consume - who rewatches an hour-long meeting when the key notes are what are important?," Treseler said. "We've heard in particular that for product managers, team leads and client-facing teams that this product is particularly transformative as it helps them keep track of key updates and milestones with ease." To that end, Supernormal's platform, powered by OpenAI's GPT-3 model, writes meeting and call notes across templated categories like "presentation," "customer discovery call" and "interview. Supernormal extracts details like customer objectives and goals, Treseler explains, and after a meeting attempts to automate action items like follow-up emails, scheduling and making introductions. Supernormal is self-learning - as users edit their notes, they're improving the quality of notes that they get in their next call. But they can also delete any stored data if they choose for privacy reasons.Read More