Spartoo.co.uk

Spartoo.co.uk delivers to: We deliver to the following locations: England Wales Scotland Northern Ireland Offshore Islands PLEASE NOTE WE DO NOT DELIVER TO THE CHANNEL ISLANDS, BFPO addresses, or P.O. Boxes. What are the conditions for returning an item? The following information applies to all products except "partner products". "Partner products"... are subject to their own Delivery and Returns policies (see details on the product descriptions). All items purchased on Spartoo may be returned for an exchange or a full refund. For your return to be accepted, your return should meet the following conditions: - The product should not have been worn outside. It should be in new condition. - The product should be returned in its original packaging and in good condition (shoebox not damaged), returned in a closed outer box. - The product should be returned within 30 days of delivery of your order. - It is important to follow the return procedure, and the first step is to make a return request in your customer account. Who pays for my return? The following information applies to all products except "partner products". "Partner products" are subject to their own Delivery and Returns policies (see details on the product descriptions). United Kingdom: Collect+ or Royal Mail. Free with Spartoo. How can I return an item? All products purchased on Spartoo can be returned for either an exchange or a refund. The customer has 30 days to request an exchange or a refund, starting from the date on which they received the parcel from the courier. The return of one or more items during this time frame must follow this procedure: Step 1: Customer Account Sign in to your Spartoo customer account with your email address and your password and go down to the section "my returns" to complete a return request.Read More