RACQ

Highly Engaged Employees

Royal Automobile Club of Queensland, commonly known simply as RACQ, is a major member-owned organization based in Queensland, Australia that provides a wide range of services and products aimed at supporting personal mobility, financial security and everyday convenience. Founded with the purpose of helping drivers and their communities, the organiz... ation has grown into a multifaceted service provider that extends well beyond roadside assistance to include insurance, banking, travel services, motoring advocacy and various member benefits. RACQs ethos is built around delivering peace of mind and practical solutions to its members through a combination of products designed to protect assets, simplify travel and enhance quality of life. Its operations are deeply integrated into Queenslands social and economic fabric, reflecting a long tradition of serving local communities with a focus on reliability and customer support. At its core, RACQ has a strong legacy in motoring services, historically helping drivers navigate breakdowns and roadside emergencies with prompt assistance and support. This aspect of its business remains a key point of engagement for members, who rely on the organization for timely and accessible help when travel challenges arise. Beyond roadside support, RACQ offers a suite of insurance products tailored to the needs of individuals and households, including coverage for automobiles, homes, travel, pets, boats and recreational vehicles. These insurance solutions are positioned as part of a holistic approach to member protection, with RACQ emphasizing understanding local environmental risks, such as severe weather events common in Queensland, in its coverage considerations. Although recent strategic partnerships have shifted the operational structure of its insurance underwriting, RACQ continues to maintain strong visibility and client engagement through its retail stores and service channels.Read More