RACQ Executive and Leadership Team

Stephen Burton, the Chief Financial Officer at RACQ, manages all financial planning, reporting, and fiscal management. Overseeing the finance division, Burton ensures robust financial health and strategic resource allocation across RACQ's extensive service portfolio. This leadership role involves guiding investment strategies, managing capital, and ensuring compliance with all financial regulations pertinent to insurance, banking, and member services. By optimizing financial operations and risk management, Stephen Burton directly supports the organization's long-term sustainability and growth. Ultimately, Burton safeguards the financial integrity of RACQ, enabling continued investment in member benefits and community support. The Chief Financial Officer's responsibilities include developing accurate financial forecasts, analyzing market trends for potential impacts on revenue streams, and advising the board on fiscal matters to maintain profitability and operational efficiency across all business units.

Leona Murphy, the Chair and President at RACQ, provides strategic oversight and governance for the member-owned organization. Presiding over board meetings, Murphy guides the executive team in upholding RACQ's foundational purpose of supporting personal mobility, financial security, and everyday convenience for its members. This leadership role involves setting the long-term vision, ensuring ethical conduct, and championing the organization's commitment to community and member benefits. By fostering strong governance practices, Leona Murphy directly ensures RACQ's continued alignment with its member-centric ethos. Ultimately, Murphy leads the board in safeguarding RACQ's mission and enhancing its impact across Queensland. The Chair and President's responsibilities include representing RACQ externally, facilitating strategic discussions among board members, and ensuring the organization operates in the best interests of its membership base.

Hunter McAnulty, the Chief Marketing Officer at RACQ, directs all brand strategy and member engagement initiatives. Overseeing the marketing department, McAnulty ensures alignment with RACQ's core mission of supporting personal mobility and financial security. This leadership role involves developing and executing campaigns that highlight the organization's diverse offerings, from insurance and banking to travel services and motoring advocacy. By optimizing digital presence and member communication channels, Hunter McAnulty directly impacts RACQ's market reach and member acquisition. Ultimately, McAnulty drives brand loyalty and reinforces RACQ's position as a trusted provider of practical solutions for Queensland communities. The Chief Marketing Officer's focus extends to understanding member needs and translating them into compelling value propositions that resonate across all service lines, ensuring consistent brand messaging and a unified customer experience throughout the member journey.

Chris Nilon, the Chief Operations Officer at RACQ, directs the execution of all operational strategies and service delivery. Overseeing day-to-day functions, Nilon ensures the seamless delivery of roadside assistance, insurance claims processing, and member support services across Queensland. This leadership role involves optimizing operational efficiency, managing service provider networks, and implementing process improvements to enhance member experience. By streamlining workflows and leveraging technology, Chris Nilon directly contributes to RACQ's reputation for reliability and prompt assistance. Ultimately, Nilon ensures that RACQ's commitment to practical solutions and member convenience is consistently met. The Chief Operations Officer's purview includes managing the infrastructure supporting RACQ's diverse operations, from physical service centers to digital platforms, ensuring scalability and responsiveness to member needs.