Queenslanders Credit Union

Queenslanders Credit Union Ltd (Queenslanders) is a full-service financial institution dedicated to servicing the needs of the communities we were established to serve. Queenslanders offers a comprehensive range of quality lending, transactional, investment and insurance products. Members of the credit union enjoy access to their funds locally thro... ugh a state-wide network of branches; nationally through more than 15,000 ATMs (including 3,400 rediATMs) and 500,000 EFTPOS facilities; and globally through the VISA and MasterCard networks. In addition, members have access to telephone and Internet banking services 24 hours a day, 7 days a week. Unlike most other financial service providers, Queenslanders is a mutual, which means each member is both a customer and an owner of the credit union. On joining Queenslanders, each customer purchases a 'member share', which entitles him or her to an equal opportunity to participate in the decision-making processes of the credit union. It is this unique business model that sets Queenslanders apart from its main competitors and ensures that the institution remains focused on member needs rather than pursuing higher shareholder returns. Like the banks, however, Queenslanders is an Authorised Deposit-taking Institution (ADI), regulated by the Banking Act 1963 and supervised by the Australian Prudential Regulation Authority (APRA). As a result of the regulatory environment in which all credit unions operate, Australia has one of the strongest mutual banking sectors in the world. Our participation in the Australian financial services arena is about more than simply providing banking services. It is about community, social responsibility and collective strength. We seek to understand the requirements of the community in which we operate so as to better service their needs. We view affordable, quality financial products and services not as a privilege, but rather, a member entitlement. We place the interests of our members first, measuring our own success and satisfaction through ...Read More