Phoenix Shanti Group

Phoenix Shanti Group is dedicated to providing services to diverse populations with a focus on cultural competence through the application of culturally and linguistically appropriate services. We have an on-going assessment process that addresses key areas of focus in implementing and refining our cultural competency strategy program. This strateg... y includes, but is not limited to: On-going leadership and staff training, both through internal staff development, as well as outside resources. These resources include attending local/regional conferences and training workshops. Offering language assistance to individuals who have limited English proficiency and/or other communication needs, at no cost to them, to facilitate timely access to all health care and services Establishing culturally and linguistically appropriate goals, policies, and management accountability, and infusing them throughout our organizations planning and operations. Conducting ongoing assessments of our organizations culturally and linguistically appropriate services to measure outcomes and seek continuous quality improvement activities.Read More