Operata
Software · Australia · 11-50 Employees
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Overview
Headquarters
1-9 Collins St, Melbourne, Victoria, 300...Phone Number
+61 390345868Website
www.operata.comRevenue
$7.1 MillionIndustry
ZI Rank: 1
Signal Type
Mar
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ZI Rank
2
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About Operata
Operata is a software company that builds an AIpowered customer experience observability platform designed specifically for modern cloud contact centers, enabling organizations to monitor, correlate, and act on data from technical systems, human agents and AI touchpoints to improve both agent and customer interactions; its observabilityfirst approach unifies disparate signals across infrastructure and applications into actionable insights that help enterprises enhance performance, resolve issues in real time and support digital transformation in complex contact center environments.Explore more
Operata Org Chart
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Operata is experiencing very low activity levels compared to other companies in the Software sector.
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Operata financials insights
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2021
Seed
$2.2M
2026
Series A
$11M
Operata Tech Stack
A closer look at the technologies used by Operata
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Funding
Funding
Person-Based
Open Position
Open Position
Project
Upgrade, User Experience, Automation, Machine Learning, Product Management
Operata News & Media
Operata deepens Observability across AI to human agents - launching the control layer for CX
MELBOURNE, Australia and DENVER, Aug. 27, 2026 /PRNewswire/ -- To address the growing complexity and operational blind spots of fragmented CX AI Agent and CX tech stacks, Operata today introduced expanded CX AI Agent Observability. CX observability is the critical control layer to...Operata launches 'Numéro' release for Genesys Cloud CX
In a room full of agentic AI promises, Operata delivers the observability to know if any of it is actually working. MELBOURNE, AUSTRALIA, April 30, 2026 /EINPresswire.com/ -- The agenda for Genesys Xperience on Tour London this week tells you everything …Operata Raises $11M Series A at $100M Valuation | The SaaS News
Operata Raises $11M Series A at $100M ValuationCall centre monitoring startup Operata dials in $11 million Series A
The round was led by Tidal Ventures, with Glitch Capital joining existing investors Ghost VC, Black Nova, and Flying Fox Ventures.
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Operata is a software company that builds an AIpowered customer experience observability platform designed specifically for modern cloud contact centers, enabling organizations to monitor, correlate, and act on data from technical systems, human agents and AI touchpoints to improve both agent and customer interactions; its observabilityfirst approa... Read More
