Odigo CX Solutions
Customer Engagement Platforms · United Kingdom · 501-1,000 Employees
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Overview
Headquarters
Osit 22 Tudor St, London, Greater London...Phone Number
+44 2039254331Website
www.odigo.comRevenue
$136.5 MillionIndustry
About Odigo CX Solutions
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Odigo CX Solutions Tech Stack
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Odigo CX Solutions News & Media
Odigo Expands Market Reach in the UK with Reinvigorated Partner Programme
LONDON--(BUSINESS WIRE)-- #CCaaS--With an ever-expanding set of AI Orchestrator features and a fast-to-deploy offer for mid-sized contact centres, Odigo has announced the strategic refresh of its UK Partner Programme—improving access to high-performing CX solutions in a fast-changing market. A solution to an emerging problem In the UK, accelerating AI adoption, economic pressure on employers and shifting workplace dynamics are pushing contact centres toward a future of leaner, highly skilled teaOdigo Executive Criticizes UK Financial Conduct Authority Consumer Duty as a Tick Box Exercise
The UK Financial Conduct Authority (FCA) published final guidance on the new Consumer Duty initiative last year. Firms are expected to implement the requirements by the end of this month. Consumer Duty sets a “standard of care” for financial services firms in retail markets aiming... Read MoreErwan Le Duff - Chief Executive Officer at Prosodie SA - The Org
View Erwan Le Duff at Prosodie SA on The OrgPindrop Partners with Odigo
Pindrop and Odigo partner to provide voice authentication and fraud detection technology to Odigo customers. (Featured on SpeechTechMag.com.)
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Frequently Asked Questions Regarding Odigo CX Solutions
Odigo helps large organisations connect with individuals through world-class, cloud-based contact centre solutions. Its cutting-edge proprietary technologies enable a seamless and efficient omnichannel experience for its customers, and a satisfying and engaging experience for service agents. Odigo serves more than 400,000 agents and business users... Read More