Multicultural Aged Care Illawarra

Multicultural Aged Care Illawarra is committed to providing the highest possible quality of service to all our residents. We believe that this is best achieved through: On-going evaluation and review of all facets of our operation On-going professional training of our staff On-going consultations with residents, their relatives and local communitie... s Our Quality Assurance Programme monitors standards, resolves problems and continuously improves all areas within our village. On-going training of staff ensures that a high level of qualifications and skills required in our service is reached and maintained. Resident meetings bring to Management's attention issues of concern to our residents and provide continuous and much appreciated feedback in regards to our services and activities. On-going liaison between the village management and local communities ensures that care and lifestyle needs are considered and are culturally appropriate.Read More