Megan Smith

I will work sensitively with managers, staff and directors to achieve the results that you need to move your organisation forward. You will see tangible results quickly that deliver improvements in service quality, program effectiveness and organisation-wide efficiency; that reflect your organisations values; that meet funding models and reflect in... dustry standards. The process will clarify policy positions, streamline work practices, harmonise teams and deliver high quality and useful resources. By ensuring supportive frameworks are in place the capacity of the organisation can increase while risks reduce. This can bring peace of mind and additional energy to staff, managers, and directors. Clients will be better supported and served by your staff and programs. I bring a valuable mix of therapeutic/clinical understanding, management skills and organisational development acumen. As a sole operator I have almost no overheads, so costs are kept low. I love the development process which means stakeholders are involved and results embedded. I work within your budget and deliver results on time. I approach each project with fresh energy which means you get strategies perfectly tailored to your needs. I value quality and pride myself on delivering quality service and product. There are a lot of changes across the community and social services sector which are demanding many organisations to re-think and re-shape the way they are structured, the way they operate, and the services they deliver. Changes from historical or block funding to competitive tendering and market driven models require different approachs to management and service delivery. Agencies must have a clear vision, an outcomes oriented approach and be able to show that they excel at what they do. Industry standards and compliance obligations are generating a lot of additional work in quality assurance. Developments in therapeutic approaches and an increasing drive for client centred services also call for continual improvements in the way services are ...Read More