Capita
Business Services · United Kingdom · 10K+ Employees
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Overview
Headquarters
2 Kingdom Street Fl 1, London, Greater L...Phone Number
+44 2077991525Website
www.capita.comRevenue
$3.7 BillionStock Symbol
CPIIndustry
ZI Rank: 3
Signal Type
Mar
Apr
May
Jun
Jul
Aug
ZI Rank
8
2
3
5
6
3
About Capita
Capita was founded in 1984. This company provides business process outsourcing and professional services. Their headquarters are located in London, United Kingdom.Explore more
Capita Org Chart
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Company Profile Activity
Activity Insights
Capita is experiencing very low activity levels compared to other companies in the Business Services sector.
What does this means?
Capita is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about Capita.
Capita financials insights
Gather financial insights about Capita, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2020
Private Equity
$421.4M
Capita Tech Stack
A closer look at the technologies used by Capita
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Most Recent Scoops
Pain Point
Capita is working with the Cabinet Office on a rectification plan for the Civil Service Pension Scheme (CSPF) contract, with progress made in areas including ill health, death in service, quotes, and payments. Capita remains focused on sustaining the improvements achieved in recent months and transitioning toward a more normalized service delivery.
Pain Point
Pain Point
Capita is facing concerns that severe delays in Civil Service Pension Scheme payments to recipients could result in the contract being withdrawn or expose Capita to potential litigation from those affected. Capita's CEO has stated that the current priority is full resolution of the issue, ensuring the pensions team has access to the best resources, technology, automation, testing capability, and disproportionately high financial investment, with responsibility apportionment to be addressed as a parallel matter.
Pain Point
Pain Point
Capita has been experiencing significant operational challenges with its CSPF contracts, including data issues, backlog accumulation, systems problems, and scope mismatches. Capita has since transitioned from crisis management through urgent case prioritization and automation development into a capacity phase, and is now actively working to reduce the backlog toward a normalized service level.
Pain Point, Capacity Planning
Project
Capita has launched the Catalyst Lab, an initiative focused on the ideation and productization of AI use cases, with close to 500 use cases now deployed into production. This follows Capita's progression from AI strategy-setting in June 2024 through the deployment of its first AI agents in production in summer 2024, reflecting a shift from experimentation to full adoption internally and for customers.
Product Development, Artificial Intelligence
Open Position
Capita News & Media
Government has seen enough of Capita failure and Civil Service Pension Scheme to be moved in-house
Members of the troubled outsourced scheme are still waiting for pensions nine months after Capita took over its managementCapita plc (CTAGY) Q2 2026 Earnings Call Transcript
Capita plc (CTAGY) Q2 2026 Earnings Call August 4, 2026 3:55 AM EDTCompany ParticipantsAdolfo Hernandez - CEO & DirectorPablo Andres - CFO &...Capita H1 Earnings Call Highlights
Capita (LON:CPI) reported first-half revenue growth and a larger order book, while costs associated with remediating the Civil Service Pension Scheme (CSPS) contract reduced profitability and prompted the company to maintain a cautious cash-flow outlook. Chief Financial Officer Pablo Andres said adCapita to lose money on pension debacle but ‘has government’s private parts in its grip’
Joint select committee grilling reveals that the tech Capita planned to use to increase process automation did not work
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Frequently Asked Questions Regarding Capita
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Capita was founded in 1984. This company provides business process outsourcing and professional services. Their headquarters are located in London, United Kingdom.... Read More
