Medallia
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · California, United States · 1K - 5K Employees
View Company Info for Free
Overview
Headquarters
395 Page Mill Rd Ste 100, Palo Alto, Cal...Phone Number
(877) 392-2794Website
www.medallia.comRevenue
$448.1 MillionIndustry
ZI Rank: 3
Signal Type
Jan
Feb
Mar
Apr
May
Jun
ZI Rank
10
6
11
5
3
3
About Medallia
Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment. Founded in 2001, the company is headquartered in San Francisco, California.Explore more
Medallia Org Chart
Sell smarter with deeper company insights.
ZoomInfo gives you access to real-time firmographics, buying signals, org charts, and decision-makers - helping your GTM teams prioritize accounts, personalize outreach with AI-driven automation, and close deals faster.
Is Medallia your ideal customer? 
Let us give you the heads up on whether it's a good time to reach out
Congratulate Masked Content for being promoted to Masked Content at Medallia
Check out if Medallia is spiking on competitors!
Check if Medallia has recently received funding, and reach out quickly before it becomes old news!
Product Launch: Get notified when Medallia launches new products
Website visits: Recent activity has been detected on your website
Click to see if Medallia had a recent Job posting/layoffs
Medallia, which may be a good buyer, showed buying intent in Masked Content Topic
Earning: See what the market has to say on Medallia recently announced quarterly report
Funding: Get notified immidiatlly once Medallia has new funding data
Competitive Alert! Recent activity has been detected by your competitor Masked Content
Recommended Actions
Find VP level buyers at Medallia
Find more new buyers
Compare Similar Companies to Medallia
Compare insights from companies similar to Medallia, focusing on performance, financial data, growth rates, and unique benchmarks to identify key industry trends and opportunities.
Revenue
Number of Employees
Type
Funding
Founded In
Products Owned by Medallia
Medallia
Company Profile Activity
Activity Insights
Medallia is experiencing very low activity levels compared to other companies in the Software sector.
What does this means?
Medallia is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Medallia.
Medallia financials insights
Gather financial insights about Medallia, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2012
Series B
$35M
2013
Series C
$20M
2014
Series D
$50M
2015
Series E
$150M
2019
Multiple Rounds
$403.4M
2020
Debt
$500M
Medallia Tech Stack
A closer look at the technologies used by Medallia
See more technologies
Most Recent Scoops
Open Position
Person-Based
Open Position
Open Position
Open Position
Medallia News & Media
Medallia Scales Enterprise AI Adoption and Measurable Productivity with New Frontline-Ready AI™ Capabilities
More than 40% of Medallia’s top 300 enterprise customers — representing $200M+ in software ACV — have generative AI enabled, including 6 of the Top 10 Hospitality Brands Medallia bridges the GenAI divide by embedding AI into the operational fabric of global enterprises Medallia, Inc., the leading AI-driven platform for experience transformation, announced the general […]Latham Represents Blackstone Apollo KKR Term Loan Lenders Medallia Recapitalization ...
Firm represents lender group in the transaction.Thoma Bravo's $5.1B Medallia wipeout deepens software, private credit reckoning
The collapse marks one of the most significant private equity failures of the post-pandemic buyout boom, when firms invested heavily in software companies with cheap debt financing. Thoma Bravo acquired Medallia for $6.4 billion in 2021, betting on the customer experience software market during the era of near-zero interest rates.Medallia Releases 2026 State of Customer Experience Report: 66% of Brands Believe CX is Improving, Only 17% of Consumers Agree
Data shows a dramatic rise in AI use for CX, though consumers still rely on human support when needs are more complex Operational silos stall CX progress – data collection increases while 30-40% of departments fail to act on critical customer insight Medallia Inc., the global leader in customer and employee experience, released its 2026 […]
Read more news
Top Customer Engagement Platforms Companies
Top companies in Australia by revenue
Top companies in New Zealand by revenue
Frequently Asked Questions Regarding Medallia
Sign Up For FreeTo access detailed company insights
Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things interactions. Usi... Read More
