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Medallia

Customer Relationship Management (CRM) Software · California, United States · 2,500 Employees

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About

Headquarters

6220 Stoneridge Mall Rd Fl 2, Pleasanton, Calif...

Revenue

$448.1 Million

Industry

Customer Relationship Management (CRM) Software Software Development & Design Software

Highlights

$1.2B

Total Funding Amount

-

Most Recent Funding Amount

10

Number of Funding Rounds

Who is Medallia

Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment. Founded in 2001, the company is headquartered in San Francisco, California.Read more

Medallia's Social MediaPopular SearchesMedallia IncMedalliaMedallia LtdMEDALLION BUSINESS SOFTWARE IncMedalia Associates IncSIC Code 73,737NAICS Code 51,518Show more

Medallia Org Chart

Joe Tyrrell
Joe Tyrrell

Chief Executive Officer

PhoneEmail
Robert Baca
Robert Baca

Executive VP, Chief Technology Officer

PhoneEmail
Pardha Reddy
Pardha Reddy

Executive VP & Chief Technology Officer

PhoneEmail

PhoneEmail

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Compare CEO

How does Joe Tyrrell compare against Competing Companies' CEOs?

Joe Tyrrell
Joe Tyrrell

Chief Executive Officer at Medallia

Top 5%

CEO effectiveness to drive business results

Excellent
100%
Good
0%
Average
0%
Poor
0%
Very Bad
0%
CEO management style
Good
50%
Bad
50%

VS.

Shantanu Narayen
Top 5%

CEO effectiveness to drive business results

Answered by 42 Adobe employees

Excellent
47%
Good
42%
Average
4%
Poor
2%
Very Bad
2%
CEO management styleAnswered by 69 Adobe employees
Good
88%
Bad
11%
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Products Owned by Medallia

Medallia

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Medallia Company Metrics

Company Insights
Employee Growth Rate
Funding
Funding DateJul 26, 2021
RoundPrivate Equity
Amount-
InvestorsThoma Bravo
Funding DateSep 24, 2020
RoundDebt
Amount$500M
Investors
Funding DateAug 02, 2019
RoundOther Financing Round
Amount$13M
InvestorsUndisclosed
See More

$1.2B

Total Funding Amount

-

Most Recent Funding Amount

10

Number of Funding Rounds

Acquisitions & Subsidiaries

Jul 18, 2022

Medallia

Jul 18, 2022

ACQUISITION

Aug 25, 2018

CX Team

Sep 03, 2017

Survey Dynamix

Feb 12, 2015

CallPromise

Fields Research

See More Acquisitions & Subsidiaries

Medallia Tech Stack

A closer look at the technologies used by Medallia

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Medallia News & Media

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Frequently Asked Questions regarding Medallia

Where is Medallia located?
Medallia's headquarters are located at 6220 Stoneridge Mall Rd Fl 2, Pleasanton, California, 94588, United States
What is Medallia's official website?
Medallia's official website is www.medallia.com
What is Medallia's Revenue?
Medallia's revenue is $448.1 Million
What is Medallia's SIC code?
Medallia's SIC: 73,737
What is Medallia's NAICS code?
Medallia's NAICS: 51,518
How many employees does Medallia have?
Medallia has 2,500 employees
What industry does Medallia belong to?
Medallia is in the industry of: Customer Relationship Management (CRM) Software, Software Development & Design, Software
What is Medallia competition?
Medallia top competitors include: Qualtrics LLC, Sprinklr, Sitecore, Gainsight
What companies has Medallia acquired?
Medallia has acquired the companies: Medallia, ACQUISITION, CX Team, Survey Dynamix
What technology does Medallia use?
Some of the popular technologies that Medallia uses are: Ruby on Rails, GitLab, Google Docs, OneTrust Cookie Consent
Who is the CEO of Medallia?
Medallia's CEO is Joe Tyrrell
Who is the CTO of Medallia?
Medallia's CTO is Pardha Reddy
What does Medallia do?

Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things interactions. Usi... ng Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment. Founded in 2001, the company is headquartered in San Francisco, California.Read More

What are Medallia social media links?
Medallia Linkedin page Medallia Twitter page Medallia Facebook page
How much funding has Medallia raised to date?
Medallia has raised $1.2 Billion in 10 funding rounds
Who invested in Medallia?
Medallia has 13 investors including Steamboat Ventures, Steamboat Ventures, Steamboat Ventures and Grotmol Solutions.
Is Medallia a public company?
Medallia is private company therefore does not currently have an official ticker symbol
See more information about Medallia

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