Kayako

Customer Engagement Platforms · United Kingdom · 51-200 Employees

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Overview

Headquarters

20 Ropemaker St Fl 6, London, Greater Lo...

Phone Number

+44 2037690237

Revenue

$20.6 Million

Industry

Customer Engagement Platforms Software
ZI Rank: 1
Signal Type
Dec
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May
ZI Rank
3
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About Kayako

Kayako is an AI-first customer support platform designed to automate up to 60% of support tickets, significantly reducing operational costs and improving efficiency. The platform offers features such as a shared inbox, ticketing software, and self-service options, catering to various sectors including ecommerce and internal IT support. With over 300 clients, Kayako aims to enhance customer experiences by providing instant resolution and continuous learning capabilities through its AI technology. The company targets organizations looking to streamline their support operations and reduce costs associated with traditional customer service teams.Explore more
Kayako's Social MediaPopular SearchesKayakoKayako Ltdkayako IncKayaco LLCCamversitySIC Code 73,737NAICS Code 51,513Show more

Kayako Org Chart

PhoneEmail
AP
United Kingdom flag for contact location.

Vice President, Product

PhoneEmail
BL
United Kingdom flag for contact location.

Vice President, Sales

PhoneEmail

PhoneEmail
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SK
United Kingdom flag for contact location.

DevOps Engineer

PhoneEmail
KS
United Kingdom flag for contact location.

Software Engineer

PhoneEmail
RS
United Kingdom flag for contact location.

Software Developer

PhoneEmail
SB
United Kingdom flag for contact location.

Customer Support Engineer

PhoneEmail
AK
United Kingdom flag for contact location.

Software Support Engineer

PhoneEmail
MK
United Kingdom flag for contact location.

Software Development Engineer

PhoneEmail
SS
United Kingdom flag for contact location.

Software Support Engineer

PhoneEmail
GK
United Kingdom flag for contact location.

Software Support Engineer

PhoneEmail
AK
United Kingdom flag for contact location.

Technical Support Specialist

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Company Name

Revenue

Number of Employees

Type

Funding

Founded In

Top Executive

Kayako

$20.6M
51-200
Private
-
2001
AP
Ash PrasadVice President, Product
$13.9M
51-200
Private
$25M
2001
$13.1M
51-200
Private
-
2005
BN
Belu NavarroMarComms Manager
$6.3M
11-50
Private
-
1984
$5.9M
11-50
Private
<$5M
2011
N/A
$5.4M
11-50
Private
-
2001
<$5M
11-50
Private
-
2006
GK
George KingSales Executive
Illustration of an envelope

Products Owned by Kayako

Kayako

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Company Profile Activity

i

Among all Software companies

Low Activity

High Activity

Activity Insights

Kayako is experiencing very low activity levels compared to other companies in the Software sector.

What does this means?

Kayako is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Kayako.

Kayako Tech Stack

A closer look at the technologies used by Kayako

Most Recent Scoops

Project
Kayako has shown an interest in procuring solutions related to other demand generation such as ResponseTap.
Digital Marketing, Spending/Investment, Demand Generation
Award
Kayako has recently been ranked #1175 on the 2019 SaaS 1000 Top SaaS Companies list.
Award
Left Company
Kashif Razzaqui, Director, Engineering, has left the organization.
Personnel Moves, Left Company
Left Company
Executive Move
Jamie Edwards, Chief Operating Officer, has left the organization.
Executive Moves, Personnel Moves, Left Company
Mergers & Acquisitions (M&A)
Mergers & Acquisitions
See more scoops

Kayako News & Media

  • AI for Customer Service Market to Witness Revolutionary Growth by 2028: Freshworks, Huawei, Kayako

    NJ New Jersey, USA -- (SBWIRE) -- 06/26/2023 -- The latest report on the "AI for Customer Service Market To 2028" by the AMA Research includes an analysis of various factors such as size, share, growth factors, sales, demand, revenue, trade, forecast, and global companies analysis. The report provides a detailed examination of the current status of factors such as supply chain management, niche markets, distribution channels, trade, supply and demand, and production capability across
  • Live Chat Software Market Is Booming Worldwide with Livechat, JivoSite , Kayako

    Edison, NJ -- (SBWIRE) -- 06/11/2021 -- Stay up-to-date and exploit latest trends of Live Chat Software Market with latest edition released by AMA. A software which enables the users to communicate with each other in a real time using compatible web interfaces. Live chat software allows the consumers to communicate or video chat a real time. Though, stronger internet connection is a prerequisite for live chat software market, due to the robust growth in
  • Ticket Management Software Market to Witness Excellent Growth: Zendesk, Kayako, Parature

    Edison, NJ -- (SBWIRE) -- 11/24/2020 -- Global Ticket Management Software Market Report from AMA Research highlights deep analysis on market characteristics, sizing, estimates and growth by segmentation, regional breakdowns & country along with competitive landscape, players market shares, and strategies that are key in the market. The exploration provides a 360° view and insights, highlighting major outcomes of the industry. These insights help the business decision-makers to formulate better b
Read more news

Top Customer Engagement Platforms Companies

Frequently Asked Questions Regarding Kayako

What is Kayako's official website?
Kayako's official website is www.kayako.com
What is Kayako's Revenue?
Kayako's revenue is $20.6 Million
What is Kayako's SIC code?
Kayako's SIC: 73,737
What is Kayako's NAICS code?
Kayako's NAICS: 51,513
How many employees does Kayako have?
Kayako has 51-200 employees
What industry does Kayako belong to?
Kayako is in the industry of: Customer Engagement Platforms, Software
What is Kayako competition?
Kayako top competitors include: Richmond Systems, Redk, MindLink, Synthetix
What companies has Kayako acquired?
Kayako has acquired the companies: Knowledge Marketing, Kayako, Clear Technology, Ravenflow
What technology does Kayako use?
Some of the popular technologies that Kayako uses are: Mixpanel, WordPress.org, Drupal, PHP
How do I contact Kayako?
Kayako contact info: Phone number: +44 2037690237 Website: www.kayako.com
What does Kayako do?

Kayako is an AI-first customer support platform designed to automate up to 60% of support tickets, significantly reducing operational costs and improving efficiency. The platform offers features such as a shared inbox, ticketing software, and self-service options, catering to various sectors including ecommerce and internal IT support. With over 30... 0 clients, Kayako aims to enhance customer experiences by providing instant resolution and continuous learning capabilities through its AI technology. The company targets organizations looking to streamline their support operations and reduce costs associated with traditional customer service teams.Read More

What are Kayako social media links?
Kayako Linkedin page Kayako Twitter page Kayako Facebook page
Is Kayako a public company?
Kayako is private company therefore does not currently have an official ticker symbol
See more information about Kayako

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