Intouch Insight
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · Canada · 51-200 Employees
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Overview
Headquarters
400 March Rd, Kanata, Ontario, K2K 3H4, ...Phone Number
(800) 263-2980Website
www.intouchinsight.comRevenue
$20.6 MillionStock Symbol
INXIndustry
ZI Rank: 2
Signal Type
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ZI Rank
2
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About Intouch Insight
Founded in 1992, Intouch is an IT service Management company that offers Customer experience software and services to help brands listen, interpret, and act on customer feedback and operational data. They are headquartered in Kanata, Ontario.Explore more
Intouch Insight Org Chart
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Intouch Insight is experiencing very low activity levels compared to other companies in the Software sector.
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Intouch Insight Tech Stack
A closer look at the technologies used by Intouch Insight
Most Recent Scoops
Person-Based
Sales
Person-Based
Pain Point, Food & Beverage, Customer Experience, Mobile Applications
Person-Based
Food & Beverage, Customer Experience
Person-Based
Person-Based
Spending/Investment, Artificial Intelligence
Intouch Insight News & Media
Intouch Insight Study Finds Mobile Ordering Success Hinges on Reliability, Not Speed
Ottawa, Ontario, May 04, 2026 (GLOBE NEWSWIRE) -- Intouch Insight Ltd. (TSXV: INX) (OTCQX: INXSF) (“Intouch” or the “Company”), a leader in customer experience management solutions, today announced the release of its 2026 Emerging Experiences Study: The State of Mobile Order Ahead, revealing that while mobile ordering simplifies the ordering process, inconsistent fulfillment and pickup execution continue to undermine the customer experience.New Study Reveals the “Transactional Gap”: 1 in 4 QSR Guests Missing Human Connection in the Age of AI
OTTAWA, March 31, 2026 (GLOBE NEWSWIRE) -- Intouch Insight Ltd. (TSXV: INX) (OTCQX: INXSF) (“Intouch” or the “Company”), a leader in customer experience management solutions, today released the results of its 2026 On-Premises Study, revealing a critical disconnect between operational efficiency and genuine hospitality in the quick-service restaurant (QSR) industry. As brands increasingly turn to AI and automation to bridge the labor gap, a new "Transactional Gap" has emerged: high technical profNew Study Reveals Shift in "Pizza Wars": Mid-Sized Chains Closing the Gap on Industry Giants
Ottawa, Ontario, Jan. 05, 2026 (GLOBE NEWSWIRE) -- Intouch Insight, a leader in customer experience measurement, today released its 2026 Annual Pizza Delivery and Carryout Study, shedding light on the competitive landscape of the pizza industry. The study confirms that food quality stands as the most significant driver of overall satisfaction, a trend that is leveling the playing field for mid-sized chains competing against industry giants.Intouch Insight Study: C-Stores Narrow the Gap with Restaurants for Key Metrics in Third-Party Delivery Study
OTTAWA, ON, Sept. 15, 2025 /PRNewswire/ -- Intouch Insight has released the second edition of its Third-Party Delivery Study, showing that food delivery continues to evolve. For the first time, first-party apps were measured alongside third-party platforms, and they're already firmly in...
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Founded in 1992, Intouch is an IT service Management company that offers Customer experience software and services to help brands listen, interpret, and act on customer feedback and operational data. They are headquartered in Kanata, Ontario.... Read More
