Intelligent Contacts
Customer Engagement Platforms · Texas, United States · 51-200 Employees
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Overview
Headquarters
5345 Towne Square Dr Ste 130, Plano, Tex...Phone Number
(800) 214-7490Website
www.intelligentcontacts.comRevenue
$18.1 MillionIndustry
ZI Rank: 1
Signal Type
Dec
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May
ZI Rank
3
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About Intelligent Contacts
Intelligent Contacts specializes in omnichannel contact center communication and payment solutions, providing both inbound and outbound contact center services. Their platform integrates preferred communication channels such as voice, email, text, and chat while offering self-service payment options to enhance customer experience and operational efficiency. Targeting sectors like healthcare, government, non-profits, and real estate, they aim to increase revenue and reduce collection costs through advanced analytics and automation. Their comprehensive management tools empower agents and supervisors, facilitating improved performance and compliance.Explore more
Intelligent Contacts Org Chart
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Intelligent Contacts is experiencing very low activity levels compared to other companies in the Software sector.
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Intelligent Contacts financials insights
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2020
Debt
$150K
Intelligent Contacts Tech Stack
A closer look at the technologies used by Intelligent Contacts
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Most Recent Scoops
Project
A mid-level source has indicated that the organization is interested in leveraging artificial intelligence (AI) to support the IT department.
Machine Learning
Project
A mid-level source has indicated that the IT department's biggest priority over the next three months will focus on automation efforts.
Automation
Project
A mid-level source has indicated that focusing on reaching RESTful Application Programming Interface (API) is one of the IT department's biggest priorities over the next three months.
Application Development, Infrastructure, Software
Project
A mid-level source has indicated that the company is planning to leverage artificial intelligence (AI) by utilizing Amazon Lex to support the IT department.
Machine Learning
Project
Cloud, Integration
Intelligent Contacts News & Media
FCR Collection Services Chooses Intelligent Contacts to Provide Consumer-First Omnichannel Communication Platform
Strategic partnership will add the ARM industry’s most advanced digital communication platform to fast-growing financial services provider. FOOTHILL RANCH, CALIFORNIA, USA, May 6, 2021 /EINPresswire.com/ -- FCR Collection Services, a trusted provider of …Strategic Resource Alternatives (SRA) Picks Intelligent Contacts For Consumer-Focused Communication & Payment Solutions
Technology partnership paves way for making consumer convenience top priority through self-resolution and preferred channel digital communications. PLANO, TEXAS, UNITED STATES, April 8, 2021 /EINPresswire.com/ -- Strategic Resource Alternatives (SRA), …CEO Monthly Names Intelligent Contacts' Jeff Mains As 2020 CEO Of the Year
The magazine announced its’ pick in the March 2021 issue, in a feature entitled, Commitment to Connection Drives Success for Intelligent Contacts. PLANO, TEXAS, UNITED STATES OF AMERICA, March 23, 2021 /EINPresswire.com/ -- CEO Monthly, a magazine …SaaS communication and payment provider Intelligent Contacts named Company of the Year by The Technology Era Magazine.
Magazine cites the flexibility and speed of its contact center platform to quickly transition business communication from onsite to remote during pandemic. PLANO, TEXAS, UNITED STATES, February 24, 2021 /EINPresswire.com/ -- Intelligent Contacts, which …
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Frequently Asked Questions Regarding Intelligent Contacts
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Intelligent Contacts specializes in omnichannel contact center communication and payment solutions, providing both inbound and outbound contact center services. Their platform integrates preferred communication channels such as voice, email, text, and chat while offering self-service payment options to enhance customer experience and operational ef... Read More
