Intelligent Contacts
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · Texas, United States · 51-200 Employees
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Overview
Headquarters
5345 Towne Square Dr Ste 130, Plano, Tex...Phone Number
(800) 214-7490Website
www.intelligentcontacts.comRevenue
$18.1 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
2
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About Intelligent Contacts
Intelligent Contacts specializes in omnichannel contact center communication and payment solutions, providing both inbound and outbound contact center services. Their platform integrates preferred communication channels such as voice, email, text, and chat while offering self-service payment options to enhance customer experience and operational efficiency. Targeting sectors like healthcare, government, non-profits, and real estate, they aim to increase revenue and reduce collection costs through advanced analytics and automation. Their comprehensive management tools empower agents and supervisors, facilitating improved performance and compliance.Explore more
Intelligent Contacts Org Chart
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Activity Insights
Intelligent Contacts is experiencing very low activity levels compared to other companies in the Software sector.
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Intelligent Contacts is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Intelligent Contacts.
Intelligent Contacts financials insights
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2020
Debt
$150K
Intelligent Contacts Tech Stack
A closer look at the technologies used by Intelligent Contacts
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Most Recent Scoops
Project
A mid-level source has indicated that the organization is interested in leveraging artificial intelligence (AI) to support the IT department.
Machine Learning
Project
A mid-level source has indicated that the IT department's biggest priority over the next three months will focus on automation efforts.
Automation
Project
A mid-level source has indicated that focusing on reaching RESTful Application Programming Interface (API) is one of the IT department's biggest priorities over the next three months.
Application Development, Infrastructure, Software
Project
A mid-level source has indicated that the company is planning to leverage artificial intelligence (AI) by utilizing Amazon Lex to support the IT department.
Machine Learning
Project
Cloud, Integration
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Frequently Asked Questions Regarding Intelligent Contacts
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Intelligent Contacts specializes in omnichannel contact center communication and payment solutions, providing both inbound and outbound contact center services. Their platform integrates preferred communication channels such as voice, email, text, and chat while offering self-service payment options to enhance customer experience and operational ef... Read More
