Follett

Follett, established in 1873, serves as a prominent provider in the retail and book store industry. The company functions as a single-source supplier for libraries, educational institutions, and retailers, offering a diverse portfolio that includes physical books, digital content, reference materials, and multi-media entertainment products. By leveraging its long-standing history, Follett maintains a robust presence in the academic and general merchandise sectors, providing essential resources that support learning environments across North America and beyond.

Operating with a workforce of 1,000-5,000 employees, the organization manages 51 locations to support its omnichannel retail strategy. Follett prioritizes technological innovation, focusing heavily on e-commerce platforms, digital learning assets, and integrated educational technology services. These digital offerings are designed to enhance the academic experience, providing schools and libraries with scalable solutions for content management, student engagement, and asset tracking. The company’s commitment to digital transformation ensures that its educational technology remains at the forefront of modern learning requirements.

In a competitive landscape that includes major players such as Barnes & Noble College, Scholastic, and Cengage Group, Follett distinguishes itself through its comprehensive educational technology and retail services. The company continues to adapt to evolving market demands by emphasizing affordability, custom learning solutions, and efficient distribution channels. Meet Follett's team to gain insights into the leadership driving these strategic initiatives and the operational expertise behind their extensive service network. Follett remains dedicated to providing high-quality educational materials and retail experiences that meet the complex needs of modern academic institutions.