Equicom Services

Equicom Services, Inc., operating as EquiServe, has been a key player in the business process outsourcing (BPO) industry since its founding in 2011. Headquartered in Makati City, Philippines, the company serves as the captive BPO service provider for the Equicom Group, a prominent Filipino conglomerate. Equicom Services leverages its expertise to offer shared service solutions across Finance, HR, IT, and Back Office support units. The company operates with a workforce of 500 - 1,000 employees and maintains multiple branches across the Philippines, including locations in Manila, Cebu, Legazpi, and Davao, underscoring its significant operational footprint within Asia Pacific.

EquiServe is equipped with a cross-functional contact center platform, enabling it to deliver unique and customized contact center and back-office services tailored to client needs. As a complete end-to-end IT-enabled service provider, Equicom Services implements successful practices through benchmarking, proper contracting, turnaround planning, and workforce management. These strategies are designed to enhance productivity and refine processes, allowing clients to concentrate on their core business objectives. The company's Leadership Team possesses a combined management experience exceeding 30 years, contributing to its robust operational capabilities. Meet Equicom Services' team to learn more about their experienced leadership and operational structure.

The company has effectively served diverse industries, including Telecommunications, Banking and Finance, Retail, Healthcare, Manufacturing, and Logistics. Equicom Services fosters strong, lasting relationships with its current partners and clients, who benefit from its service model in terms of both cost efficiency and operational effectiveness, leading to continuous growth. EquiServe creates value not only by supporting client needsView more...