eDesk
Customer Engagement Platforms · New York, United States · 51-200 Employees
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Overview
Headquarters
345 Park Ave Ste 1702, New York City, Ne...Phone Number
(917) 688-2333Website
www.edesk.comRevenue
$14.5 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
2
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1
About eDesk
eDesk is the professional customer support platform for businesses serious about eCommerce. Entirely eCommerce focused, eDesk helps online retailers to deliver seriously extraordinary customer service, everywhere they sell. eDesk's suite of award-winning AI-powered eCommerce tools improve productivity, profitability and reputation through automation, commercial insight, and competitive benchmarking. eDesk integrates seamlessly with more marketplace, webstore, communications, social media and logistics channels than any other customer support software provider, so eCommerce brands can respond to customer queries quicker and focus on selling more to realise their growth potential. eDesk is the only customer support solution provider on the Amazon and Walmart development councils, and counts Google, eBay, Shopify amongst key strategic partners. The company is trusted by thousands of customers around the world and powers over 14 million conversations every month, resulting in billions of dRead more
eDesk Org Chart
KO
Technicien (Electronique)
DM
Product Specialist
MF
Account Executive
AS
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eDesk is experiencing very low activity levels compared to other companies in the Software sector.
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eDesk Tech Stack
Most Recent Scoops
Event
Person-Based
Events, eCommerce, Marketing Automation, Automation, Sales, Customer Service, Customer Experience, Customer Retention & Development, Podcast
Hiring Plans
eDesk has more open roles in Sales than it has had at any time in the past 12 months.
Hiring Plans
Open Position
Open Position
Event
Events
eDesk News & Media
eDesk Releases WhatsApp Business Integration
eDesk's integration will enable retailers to provide customer support on WhatsApp.
Read more news
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eDesk is the professional customer support platform for businesses serious about eCommerce. Entirely eCommerce focused, eDesk helps online retailers to deliver seriously extraordinary customer service, everywhere they sell. eDesk's suite of award-winning AI-powered eCommerce tools improve productivity, profitability and reputation through automatio... Read More
