Decagon AI
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · California, United States · 201-500 Employees
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Overview
Headquarters
2261 Market St Ste 5378, San Francisco, ...Website
www.decagon.aiRevenue
$71.4 MillionIndustry
ZI Rank: 3
Signal Type
Dec
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ZI Rank
5
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About Decagon AI
Decagon is a San Francisco-based conversational AI platform founded in 2023, specializing in enterprise customer experience automation. The company develops AI-powered agents that enable businesses to deliver personalized, concierge-level customer interactions across voice, chat, email, and SMS channels through a unified intelligence layer. Its platform leverages large language models to automate customer service tasks including answering product questions, processing refunds, and managing subscriptions while allowing both technical and non-technical teams to design and modify agent behavior in real time using natural language.Explore more
Decagon AI Org Chart
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Decagon AI is experiencing very low activity levels compared to other companies in the Software sector.
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Decagon AI is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Decagon AI.
Decagon AI financials insights
Gather financial insights about Decagon AI, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2024
Multiple Rounds
$100M
2025
Series C
$131M
2026
Series D
$250M
Decagon AI Tech Stack
A closer look at the technologies used by Decagon AI
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Hiring Plans
Decagon AI has more open roles in Engineering & Technical than it has had at any time in the past 12 months. Technologies mentioned include: SQL, Python, Daily, TypeScript, and Kubernetes with an increased focus that include Product Definition, Evaluation Strategy, Build Pipeline, Data Pipelines, and Python (Programming Language), and experience with Engineering Research, and AI Agents.
Hiring Plans
Open Position
Open Position
Open Position
Open Position
Decagon AI News & Media
Decagon Raises $250 Million, Valuation Triples to $4.5 Billion in AI Funding Round - Yahoo Finance
Customer support startup Decagon secures new funding led by Coatue and Index as enterprise AI demand accelerates.Decagon CEO Jesse Zhang bets AI replaces customer support | Technology - SF Examiner
Jesse Zhang and Decagon, a San Francisco startup providing AI-powered customer support, have won over some name-brand customers like Hertz and some top-tier investors like Andressen Horowitz.TaskUs Accelerates Agentic AI-Powered Customer Experience with Strategic Partnerships with Decagon and Regal
NEW BRAUNFELS, Texas--(BUSINESS WIRE)--TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, today announced strategic partnerships with Decagon and Regal. Together with these two elite agentic AI platform companies, TaskUs will aim to further transform customer support through intelligent automation. The partnerships with Decagon and Regal augments TaskUs' recently announced agentic AI coDecagon Named to 2025 Forbes AI 50 List of Top Artificial Intelligence Companies
SAN FRANCISCO--(BUSINESS WIRE)--Decagon, the leading innovator in conversational AI agents for customer experience, today announced it has been named to the 2025 Forbes AI 50 — Forbes' annual list of the most promising, privately-held companies using artificial intelligence to shape the future of business and society. This marks Decagon’s first appearance on the prestigious list, which spotlights standout AI companies across North America. With growing hype around AI agents, few companies have
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Decagon is a San Francisco-based conversational AI platform founded in 2023, specializing in enterprise customer experience automation. The company develops AI-powered agents that enable businesses to deliver personalized, concierge-level customer interactions across voice, chat, email, and SMS channels through a unified intelligence layer. Its pla... Read More
