CrushBank
Customer Engagement Platforms · New York, United States · 11-50 Employees
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Overview
Headquarters
5 Aerial Way Ste 400, Syosset, New York,...Phone Number
(516) 802-7200Website
www.crushbank.comRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
Mar
Apr
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ZI Rank
1
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1
1
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1
About CrushBank
Born from the frustration over inefficiencies in operating a managed IT service business, CrushBank is the first IT Help-Desk application built on Watson, the breakthrough cognitive technology developed by IBM. Founded by two veteran MSP owners with more than twenty five years of experience, CrushBank uses "cognition," the process of acquiring knowledge, to think, learn and inform decisions in the same way engineers and support teams do. CrushBank combines best-practice documentation with a firm's proprietary content and historical ticket information to provide invaluable insight. The system ingests large volumes of unstructured data, reads and understands it, and uses machine learning to find the right answers to questions instantly. Simply put, CrushBank streamlines help-desk operations resulting in fewer escalations to Level two and above. Help-desk engineers see an increase in productivity and their end-users experience increased satisfaction with more intimate first-call resolutioRead more
CrushBank Org Chart
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CrushBank financials insights
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2022
Series A
$5.5M
CrushBank Tech Stack
A closer look at the technologies used by CrushBank
Most Recent Scoops
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Events, Information Security, Training, Sales, Learning & Development, Cyber Security, Security, Software, Artificial Intelligence, Channel Sales, Customer Experience, HR Operations, Sales Technology
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Born from the frustration over inefficiencies in operating a managed IT service business, CrushBank is the first IT Help-Desk application built on Watson, the breakthrough cognitive technology developed by IBM. Founded by two veteran MSP owners with more than twenty five years of experience, CrushBank uses "cognition," the process of acquiring know... Read More
