CrushBank
Customer Engagement Platforms · New York, United States · 11-50 Employees
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Overview
Headquarters
5 Aerial Way Ste 400, Syosset, New York,...Phone Number
(516) 802-7200Website
www.crushbank.comRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
2
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About CrushBank
Born from the frustration over inefficiencies in operating a managed IT service business, CrushBank is the first IT Help-Desk application built on Watson, the breakthrough cognitive technology developed by IBM. Founded by two veteran MSP owners with more than twenty five years of experience, CrushBank uses "cognition," the process of acquiring knowledge, to think, learn and inform decisions in the same way engineers and support teams do. CrushBank combines best-practice documentation with a firm's proprietary content and historical ticket information to provide invaluable insight. The system ingests large volumes of unstructured data, reads and understands it, and uses machine learning to find the right answers to questions instantly. Simply put, CrushBank streamlines help-desk operations resulting in fewer escalations to Level two and above. Help-desk engineers see an increase in productivity and their end-users experience increased satisfaction with more intimate first-call resolutioRead more
CrushBank Org Chart
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CrushBank financials insights
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2022
Series A
$5.5M
CrushBank Tech Stack
A closer look at the technologies used by CrushBank
Most Recent Scoops
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Events, Information Security, Training, Sales, Learning & Development, Cyber Security, Security, Software, Artificial Intelligence, Channel Sales, Customer Experience, HR Operations, Sales Technology
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CrushBank News & Media
CrushBank Raises $5.5M in Series A Funding
CrushBank, a Syosset, NY-based maker of an artificial intelligence (AI) solution purpose-built for IT support, raised $5.5M in Series A funding. The round was led by Arthur Ventures with participation from ConnectWise Co-founder David Bellini. The company intends to use the funds to accelerate time to market for significant extended data quality, workflow and customer […] The post CrushBank Raises $5.5M in Series A Funding appeared first on FinSMEs.CrushBank Receives $5.5 Million in Series A Funding from Arthur...
First Venture-backed Investment Will Accelerate Delivery of AI, Machine Learning-based Product Enhancements (PRWeb July 12, 2022) Read the full story at https://www.prweb.com/releases/crushbank_receives_5_5_million_in_series_a_funding_from_arthur_ventures/prweb18784652.htmCrushBank’s IT Nation Break-Out: MSPs Can Find “Abundance of...
CrushBank CTO David Tan explains how shrinking the time it takes technicians to find an answer, has a positive cascading effect across the MSPs entire service delivery organization (PRWeb November 09, 2021) Read the full story at https://www.prweb.com/releases/crushbanks_it_nation_break_out_msps_can_find_abundance_of_efficiency_in_unsearchable_data/prweb18319926.htmCrushBank Resolve Named One Of The Hottest IT Products For MSPs
Resolve, powered by IBM Watson, is featured on CRN’s list of “Red Hot IT Products” that emerged from The Channel Company’s largest show of the year Resolve, powered by IBM Watson, is featured on CRN’s list of “Red Hot IT Products” that emerged from The Channel Company’s largest show of the year
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Born from the frustration over inefficiencies in operating a managed IT service business, CrushBank is the first IT Help-Desk application built on Watson, the breakthrough cognitive technology developed by IBM. Founded by two veteran MSP owners with more than twenty five years of experience, CrushBank uses "cognition," the process of acquiring know... Read More
