Citibot
Customer Engagement Platforms · South Carolina, United States · 1-10 Employees
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Overview
Headquarters
176 Clark Ave, Charleston, South Carolin...Phone Number
(843) 324-6167Website
www.citibot.ioRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About Citibot
Citibot provides AI-powered resident engagement solutions specifically designed for government agencies, enabling them to offer 24/7 multilingual support across various communication channels. Their platform integrates AI voice, text, and web automation to enhance operational efficiency and ensure equitable access to services for residents. With a focus on security and compliance, Citibot's technology retrieves verified information, fostering trust and accessibility. The company aims to empower governments and strengthen communities by delivering smarter, more responsive services.Explore more
Citibot Org Chart
JQ
Director, Business Development For Local & St...
SU
Regional Sales Director
CB
Regional Sales Director
DL
General Manager, Business Development
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Citibot is experiencing very low activity levels compared to other companies in the Software sector.
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Citibot is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Citibot.
Citibot Tech Stack
A closer look at the technologies used by Citibot
Most Recent Scoops
Product Launch
Product Launch, Product Management, Voice Technology, Artificial Intelligence, Communications
Product Launch
Website, Product Launch, Product Management, Artificial Intelligence
Person-Based
Person-Based
Person-Based
Citibot News & Media
Prince William County Shares AI-Powered 311 Model for Improving Resident Service
New Citibot case study shows how the County reduced unanswered AI interactions from 25% to 11% and expanded resident service access New Citibot case study shows how the County reduced unanswered AI interactions from 25% to 11% and expanded resident service accessPrince William County’s AI-Powered 311 Service Handles Nearly 40,000 Resident Conversations in First Year
Prince William County’s PWC311 used AI to handle nearly 40,000 conversations, improving access to services and supporting County staff.Citibot Unveils AI Voice and Refresh, Expanding Access and Accuracy for Government Services
CHARLESTON, S.C., Jan. 28, 2026 (GLOBE NEWSWIRE) -- Citibot today announced two major platform advancements for 2026: Citibot Refresh and AI Voice, new technologies designed to help governments expand access, reduce staff workload, and maintain accurate, accessible digital content.Citibot Launches Citibot Refresh, Transforming Government Websites with AI at 3CMA Annual Conference
Citibot has announced the launch of Citibot Refresh, an AI-driven platform designed to streamline website maintenance for local governments.
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Citibot provides AI-powered resident engagement solutions specifically designed for government agencies, enabling them to offer 24/7 multilingual support across various communication channels. Their platform integrates AI voice, text, and web automation to enhance operational efficiency and ensure equitable access to services for residents. With a... Read More
