Charge Bikes

We would like to thank you for choosing to purchase one of our bicycles, we work hard to ensure that we provide some of the best and most exciting bicycles in the world. e are sure that you will be satisfied with your choice but in the unlikely event that you have a problem we at Charge will always work hard to solve any problem you might have with... one of our products. Should you have an issue which you believe is due to warrantable circumstances, you should address the matter at the earliest possible opportunity with the retailer that you purchased the product from. They should be the first point of communication and only they are legally and contractually obliged to deal with any after sales issue that you have with the product that they have sold you. Should they feel that the matter is of a warrantable nature they will then take it up with us.If, whilst within the warranty period, one of our products develops a fault which we deem due to warrantable issues, then, together with the retailer, we will do all we can to sort it out within a reasonable timescale.Read More