CCaaS
Business Services · United Kingdom · 11-50 Employees
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Overview
Headquarters
The Mill Business Park Pury Rd Alderton ...Website
www.ccaas.co.ukRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About CCaaS
Plexus specializes in providing a comprehensive CCaaS (Contact Center as a Service) solution that enhances both employee and customer experiences through innovative technology. They offer a cloud-native platform that integrates seamlessly with back-office applications, ensuring high-performance connectivity and robust security. Their services cater to businesses looking to improve customer service, increase employee satisfaction, and reduce operational costs. With a focus on tailored solutions, Plexus aims to empower organizations to meet the evolving demands of customer experience.Explore more
CCaaS Org Chart
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Activity Insights
CCaaS is experiencing very low activity levels compared to other companies in the Business Services sector.
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CCaaS is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about CCaaS.
CCaaS Tech Stack
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CCaaS News & Media
NICE Named a 2023 Gartner Peer InsightsTM Customers’ Choice for CCaaS
HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE), a leading customer experience innovator, today announced that it has been named a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the Customer for Contact Center as a Service. This distinction recognizes vendors in this market based on feedback and ratings from verified end-users. Based on 104 reviews, NICE received the highest overall rating of 4.6 out of 5, with 90 percent of customers saying they wouldIncreasing Technological Advancements In Customer Relationship Management, Integration Of Machine Learning And Artificial Intelligence Into Business Processes Are Expected To Drive Growth Of Global Ccaas Software Market | JC MARKET RESEARCH
CCaaS Software market's key players are Genesys, CallTrackingMetrics, IBM, NICE Systems, Avaya, MiCloud, SAP, KOOKOO, Bright Pattern, RingCentral, Telax Contact Center, Connect First, Talkdesk, Other Key Players. To achieve a substantial market share in the worldwide CCaaS Software market and strengthen their position, manufacturers are pursuing expansion methods such as current developments, mergers and acquisitions, product innovations, collaborations, and partnerships, joint ventures. CCaaS SContact Center as a Service Market Size to Reach USD 17.19 Billion in 2030 | Rapid Adoption of Application Programming Interface (API) Based Contact Center is a Key Factor Driving Ccaas Industry Demand, Says Emergen Research
VANCOUVER, BC, May 23, 2022 /PRNewswire/ -- The global Contact Center-as-a-Service (CCaaS) market size reached USD 3.91 Billion in 2021 and is expected to register a significantly rapid revenue CAGR during the forecast period, according to latest analysis by Emergen Research. Rising...
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Plexus specializes in providing a comprehensive CCaaS (Contact Center as a Service) solution that enhances both employee and customer experiences through innovative technology. They offer a cloud-native platform that integrates seamlessly with back-office applications, ensuring high-performance connectivity and robust security. Their services cater... Read More
