Captel Specialists

Captel Specialists operates as a leading call center dedicated to providing specialized CapTel captioning support for individuals with hearing loss. This service is crucial for enabling deaf or hard-of-hearing individuals to participate fully in telephone conversations through live captioning. The company's mission centers on transforming lives by ensuring people remain connected via innovative communication solutions. With a strong presence in North America, Captel Specialists leverages technology to serve its B2C customer base within the Telephony & Wireless and Telecommunications sectors. Its operational footprint includes two distinct locations, underscoring its commitment to accessibility and service reach. The company generates significant revenue, reported at $99.9M, reflecting its substantial market impact and service demand. This scale is supported by a dedicated workforce ranging from 500-1,000 employees, who are integral to delivering high-quality captioning services. Captel Specialists places a high value on its employees, fostering a positive work environment that includes flexible schedules, comprehensive benefits, and clear opportunities for professional advancement. This focus on employee well-being is a key component of their operational strategy, aiming to enhance service delivery and retention. Meet Captel Specialists's team to learn more about the professionals driving their mission forward. The company's strategic approach combines technological innovation with a deep understanding of user needs, positioning it as a vital resource for enhanced communication accessibility.