AnsweriQ
Customer Engagement Platforms · Washington, United States · 11-50 Employees
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Overview
Headquarters
10400 NE 4th St Ste 500, Bellevue, Washi...Phone Number
(425) 443-1958Website
www.answeriq.comRevenue
$5.1 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
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About AnsweriQ
AnsweriQ delivers intelligent automation for customer service. Using the power of AI and IPA, AnsweriQ's suite of products help CS leaders automate information and process-based customer service cases. For information cases, AnsweriQ provides Zero Contact Resolution without an agent's intervention. This is achieved through self-service AI and automated responses. For process cases, AnsweriQ enables single-click automation for repetitive and mundane customer service processes.Explore more
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Revenue
Number of Employees
Type
Funding
Founded In
AnsweriQ
$5.1M
11-50
Private
$5M
2017
N/A
Company Profile Activity
Activity Insights
AnsweriQ is experiencing very low activity levels compared to other companies in the Software sector.
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AnsweriQ is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about AnsweriQ.
AnsweriQ financials insights
Gather financial insights about AnsweriQ, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2017
Series A
$5M
AnsweriQ Tech Stack
A closer look at the technologies used by AnsweriQ
Most Recent Scoops
Mergers & Acquisitions (M&A)
Mergers & Acquisitions
Event
will be attending the Salesforce Dreamforce conference, which will be held in San Francisco, CA from September 25 - 28.
Events
Funding
AnsweriQ recently secured $5 million in a Series A funding round. Madrona Venture Group led the investment.
Funding
Funding
AnsweriQ News & Media
New AI-Powered P&G Professional “SmartAssist” Provides Tailored Product Recommendations for Expert-Level Clean
CINCINNATI--(BUSINESS WIRE)--SmartAssist from P&G Professional is a virtual expert that provides personalized cleaning, disinfecting, & sanitizing recommendations for businesses.Freshworks acquires Seattle AI startup AnswerIQ to bolster AI-powered customer service tech
Freshworks has acquired AnswerIQ, a 3-year-old Seattle-area startup backed by Madrona Venture Group that sells AI-powered customer service software. San Mateo, Calif.-based Freshworks also sells customer service products, and the acquisition will compliment its existing platform. Freshworks was valued at $3.5 billion after raising a $150 million investment round in November. “The integration of AnsweriQ’s technology enhances our AI/ML capability in the customer engagement space and offers signifFreshworks Acquires AnsweriQ, Targeting Larger Businesses with Enterprise Scale AI Customer Service Offerings
AnsweriQ CEO Pradeep Rathinam Joins Freshworks as Chief Customer Officer to Maximize Customer Success Freshworks Inc., the customer engagement software company, announced the acquisition of AnsweriQ Inc., a provider of ML and AI for larger enterprises that want to better serve their customers. AnsweriQ complements Freshworks’ AI engine, Freddy, by enabling enterprise organizations to fully leverage their existing customer […] The post Freshworks Acquires AnsweriQ, Targeting LFreshworks Buys AnsweriQ
Freshworks Inc., a San Mateo, Calif.-based customer engagement software company, acquired AnsweriQ Inc., a provider of ML and AI for larger enterprises. The amount of the deal was not disclosed. AnsweriQ complements Freshworks’ AI engine, Freddy, by enabling enterprise organizations to leverage their existing customer data to scale self-service experiences and automate complex customer workflows. […] The post Freshworks Buys AnsweriQ appeared first on FinSMEs.
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Frequently Asked Questions Regarding AnsweriQ
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AnsweriQ delivers intelligent automation for customer service. Using the power of AI and IPA, AnsweriQ's suite of products help CS leaders automate information and process-based customer service cases. For information cases, AnsweriQ provides Zero Contact Resolution without an agent's intervention. This is achieved through self-service AI and autom... Read More
