Ada
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · Canada · 201-500 Employees
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Overview
Headquarters
314-371 Front St W, Toronto, Ontario, M5...Phone Number
(877) 242-8232Website
www.ada.cxRevenue
$88.4 MillionIndustry
ZI Rank: 3
Signal Type
Dec
Jan
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ZI Rank
6
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9
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3
About Ada
Ada is your most helpful agent, your most insightful analyst, and your most empowering AI coach. Transform your team and turn customer service agents to AI coaches, who will guide your AI to improve over time and increase Automated Resolution rates.Explore more
Ada Org Chart
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Activity Insights
Ada is experiencing very low activity levels compared to other companies in the Software sector.
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Ada is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Ada.
Ada financials insights
Gather financial insights about Ada, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2017
Unspecified
$2.5M
2018
Series A
$14.2M
2020
Series B
$44M
2021
Series C
$130M
Ada Tech Stack
A closer look at the technologies used by Ada
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Open Position
Open Position
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Person-Based
Funding, Artificial Intelligence, Finance
Open Position
Ada News & Media
Epos Now partners with Ada to empower customers with generative AI
LONDON, UNITED KINGDOM, December 5, 2024 /EINPresswire.com/ -- Epos Now, a leading point-of-sale and embedded finance platform, is excited to announce the launch of Sidekick, an innovative generative AI agent. Developed using Ada, the world's leading …Ada Supports $500B Customer Service Labor Market with AI Agent Powered by Microsoft Azure OpenAI Service
Ada's generative AI Agent automates millions of customer service interactions for enterprises around the world, transforming support operations and reducing costs. TORONTO, Nov. 13, 2024 /PRNewswire/ - Ada, the AI-native customer service automation company, today announced that companies...Ada Enhances AI Agent for Customer Service on the Path to Enable 100% Automated Resolution Rate
TORONTO--(BUSINESS WIRE)--Today Ada, the AI-native customer service automation company, announced a series of AI management and coaching capabilities that upskill its AI Agent and set businesses on the path towards 100% automated resolution rate. Having powered more than 4 billion automated customer interactions since 2016, Ada launched its AI Agent for customer service, powered by the Ada Reasoning Engine™, in November 2023. Since then, its customers have been the first in the world to hireAda Releases Report on Three Trends for AI First Customer Service in 2024
Automated Resolution time is the next big customer service metric TORONTO, Jan. 30, 2024 /PRNewswire/ -- Ada, the AI-native customer service automation company, today released its 2024 Trend Report showcasing the three trends that businesses using AI-powered customer service can expect...
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Ada is your most helpful agent, your most insightful analyst, and your most empowering AI coach. Transform your team and turn customer service agents to AI coaches, who will guide your AI to improve over time and increase Automated Resolution rates.... Read More
