Russell & Abbott Employee Directory

Russell & Abbott is an employee-owned company and the owners are hands-on in the business every day. The company knows that your business is something to be valued. That is why the company aims to impress you in every facet of the company's services, from the quality of the work done to the professionalism of the company's technicians themselves. T... he company knows you need the company to be available when you are. That's why the company has extended hours. The company is open Monday-Saturday from 8 a.m. until 8 p.m. You can schedule an estimate, service, routine maintenance or new equipment installation during those hours by calling (865) 982-5133. The company also have staff take phone calls 24/7, so you are never sent to an answering service or a call center. The company works hard to minimize inconvenience, including heating system repair or AC repair. The overwhelming majority of the company's jobs are done in a day. Occasionally the complexity of an installation requires multiple days or an unforeseen problem arises which makes same-day completion impossible. Mostly, though, you can expect the company to start and finish within the same day. The company only work with certified and fully trained technicians who respect your property. They will wear shoe coverings when working in your home to protect the flooring, and their trucks are well-stocked to facilitate the quick and convenient completion of any necessary services. With the company's "no surprise, no hassle" pricing, you'll know just what to expect. The company also encourage you to take advantage of all that the company's Comfort Club Membership has to offer. The key to a great performance from your comfort systems, after all, is a quality maintenance plan that will keep them in fine working condition.Read More