Richpanel Employee Directory

Have you ever wondered how you could be using services like Amazon and Uber for months without speaking to their support team? The very large tech players - Amazon, Uber, Instacart, Wayfair all started with an off-the-shelf system but as they grew they built their own systems in-house. They "productized" their customer support, made it a part of th... eir website. Today you can login to Amazon's my account section, track shipments, change shipping address, request refunds, do cancellations in a few clicks. These very scenarios are support tickets for regular ecommerce stores. Imagine if your business could offer a similar experience where customers can automatically resolve their issues 24x7 even when you are not in office. Richpanel is a support CRM that integrates deeply with your ecommerce store to create seamless support experiences. The company helps businesses that have outgrown traditional ticketing systems like Zendesk, Freshdesk & Helpscout to unlock scale and provide a hassle free customer experience. Today, more than 1,000+ businesses have migrated to Richpanel and most of the company's growth has been organic, through word of mouth. Because it works. Richpanel was started by founders with 20+ years in ecommerce and both founder have led multi-million dollar businesses before Richpanel. If you would like to speak to a product expert on how Richpanel can transform your customer support, book a call today.Read More