Pigment Employee Directory

Pigment offers free shipping on most orders. These orders are usually sent via USPS Parcel Post, which usually takes between seven to ten days to arrive. Free shipping offers are only available within the continental US. Continental United States does not include Hawaii or Alaska. Sorry, wish the company could. Certain fragile and/or larger product... s that require special handling carry a flat rate shipping fee. For expedited shipping the customer may choose between a $15 and $35 shipping option. For $15 orders will be sent via USPS Priority mail, which usually takes between two to three days to arrive. For $35 orders will be shipped via USPS Priority Mail Express, which usually takes one day to arrive. Orders are processed and shipped within 24-48 hours, weekends and holidays excluded. Orders placed after 4 p.m. Pacific Standard Time will be processed the following business day. Once your order has shipped, you will receive an email with your tracking number. For questions between the time your order is placed and receipt of your tracking number email website@shoppigment.com or feel free to call the company at (619)-501-6318. White Glove delivery service is available and may be requested by contacting website@shoppigment.com within 24 hours of placing the order. Please note White Glove Service in the subject bar of your email. Pigment reserves the right to cancel any order due to issues involving merchandise availability. Also, shipping time may vary due to availability of merchandise, in which case you will be notified of any delay as soon as possible.Read More