itel is an international customer experience consulting firm founded in 2012 with operations spanning the Caribbean, Latin America, United States, Canada, Mexico, and parts of Asia, Africa, and India. The company provides business outsourcing solutions through a versatile service delivery model that integrates nearshore, onshore, and remote work ca... pabilities. itel specializes in call center operations and customer experience management, offering boutique-style solutions supported by state-of-the-art technology and mobile applications. Their service platform is designed to provide flexibility and responsiveness for businesses seeking to enhance their customer experience strategies. The company serves B2B clients across multiple global regions with comprehensive outsourcing services tailored to improve customer interactions and operational efficiency. Read More

itel Employee Directory

Q: Who are itel key employees?

Some of itel key employees are Melissa von Frankenberg , Duane Williams

itel corporate office is located in Hf4 Hewanorra Free-zone, Vieux Fort, Saint Lucia and has 5K - 10K employees.

itel inc

itel

itelcx

outsourcing management ltd

itelcx

itelfest

Employees by Department

Departments

Number of employees

Operations

Human Resources

Information Technology

Marketing

Sales

Finance

Engineering & Technical

Key Employees of itel

Melissa von Fr...
Chief Marketing Officer
PhoneEmail
Duane Williams
Chief Technology Officer
PhoneEmail
PhoneEmail
PhoneEmail
PhoneEmail
PhoneEmail

itel Global Presence

Location	People at location
North America	201-500
South America	51-200
Asia	1-10
Europe	1-10

Index of contact profiles from itel

Hundreds of professionals searching for itel have connected with key decision-makers. Join them?

Contact Name

Contact Info

Job Title

HQ Location

JM
Julia Minto
Email Direct
Chief Accountant
Saint Lucia , Vieux Fort

SA
S. Danish Abbas
Email Direct
Financial Controller
Saint Lucia , Vieux Fort

NG
Nelma Gonzague
Email Direct
Supervisor, Operations
Saint Lucia , Vieux Fort

HG
Heather Gordon
Email Direct
Inbound Customer Service Representative
Saint Lucia , Vieux Fort

FS
Fazeena Sumner
Email Direct
Data Analyst
Saint Lucia , Vieux Fort

SW
Shavarlo Walker
Email Direct
Senior Software Engineering
Saint Lucia , Vieux Fort

GG
Garrett Granston
Email Direct
Workforce Analyst
Saint Lucia , Vieux Fort

RL
Romona Lewis
Email Direct
Communication Trainer
Saint Lucia , Vieux Fort

LM
Lynthia Monrose
Email Direct
HR Business Partner
Saint Lucia , Vieux Fort

TM
Theresa McFarlane
Email Direct
Supervisor, Quality Assurance
Saint Lucia , Vieux Fort

CG
Conrod Grant
Email Direct
Service Desk Analyst
Saint Lucia , Vieux Fort

KB
Kamaria Blake
Email Direct
Technical Trainer
Saint Lucia , Vieux Fort

AW
Adrian Williams
Email Direct
Manager, Training
Saint Lucia , Vieux Fort

DH
Devona Henry
Email Direct
HR Business Partner
Saint Lucia , Vieux Fort

RF
Roxanne Fiedtkou
Email Direct
Account Manager
Saint Lucia , Vieux Fort

SW
Shelly-Ann Wallace
Email Direct
Manager, Customer Experience
Saint Lucia , Vieux Fort

JT
Jefferson Tejeda
Email Direct
Representante Del Servicio De Atención Al Cliente
Saint Lucia , Vieux Fort

Melissa von Frankenberg
Email Direct
Chief Marketing Officer
Saint Lucia , Vieux Fort

AN
Ashanti Nelson
Email Direct
Senior Supervisor, Operations
Saint Lucia , Vieux Fort

SJ
Sherona Jervis
Email Direct
Bpo Professional
Saint Lucia , Vieux Fort

CE
Carla Ellis
Email Direct
Head of Department
Saint Lucia , Vieux Fort

KG
Ken-Youth Greaves
Email Direct
Manager, Operations
Saint Lucia , Vieux Fort

DC
Damion Chambers
Email Direct
Director, Operations
Saint Lucia , Vieux Fort

NR
Nicola Richards
Email Direct
Director, Customer Experience
Saint Lucia , Vieux Fort

RR
Rochelle Rodgers
Email Direct
Director, Customer Experience
Saint Lucia , Vieux Fort

12 3 4 5

Former Employees at itel

Explore people who held key positions, contributed to itel's success, and advanced their careers.

Austen Chesser

Administrative Assista... at UPS

Worked as Client Experience Coach

at itel (2021-2021)

Direct

Ravardo Johnson

Assistant Program Mana... at ContactPoint 360

Worked as Global Manager, Continuous Improvement

at itel (2022-2025)

Direct

Paulina Wildman

Director at Planning Institute of ...

Worked as Director, Risk, Compliance & Governance

at itel (2021-2023)

Direct

Mask Content

Senior Director at VertexOne

Worked as Senior Director

at itel (1970-2020)

Direct

Mask Content

Talent Acquisition Ass... at Rising Ground

Worked as Talent Acquisition Specialist

at itel (2023-2025)

Direct

Mask Content

Senior Manager, Operat... at Kirkendall Dwyer

Worked as Manager, Operations

at itel (2022-2024)

Direct

Explore More

Frequently Asked Questions Regarding itel Employees

How many employees does itel have?

itel has 5K - 10K employees

Who are itel key employees?

Some of itel key employees are Melissa von Frankenberg, Duane Williams

Where is itel located?

itel’s headquarters are located at Hf4 Hewanorra Free-zone, Vieux Fort, Saint Lucia

How do I contact itel?

itel Contact Info: Phone number: (305) 600-1402 Website: www.itelinternational.com

What does itel do?

itel is an international customer experience consulting firm founded in 2012 with operations spanning the Caribbean, Latin America, United States, Canada, Mexico, and parts of Asia, Africa, and India. The company provides business outsourcing solutions through a versatile service delivery model that integrates nearshore, onshore, and remote work ca... Read More

Is itel a public company?

itel is private company therefore does not currently have an official ticker symbol

See more information about itel Employees