Frontline Employee Directory

Frontline guarantees their products and has a product warranties in place in the unlikely event of any manufacturing defects. The Product Warranty assists in the replacement or repair of the product if any manufacturing defects are present. Frontline's products are designed to be cost effective and durable. Each product holds its own unique Warrant... y Period. Please feel free to request information on a particular product's Warranty Period from Frontline. Frontline requires the customer to inspect their products upon receipt. Any obvious manufacturing defects must be reported immediately (before the product is used). A product must not be put in use if there is a manufacturing defect present that could result in an injury, and if products that are known to the customer to be defective are put in operation, Frontline accepts no liability for any resulting outcome. The customer must contact Frontline and submit a claim in writing within 5 business days of receipt of the product(s) to be eligible to receive a Return Merchandise Authorization (RMA) number and return the product. Frontline reserves the right to request documentation in the form of photos, copies of packing slips and the like, including prepaid return shipping of the product in question, to ensure the issue is clarified and resolved promptly. Standard questions may also be asked in order to provide accurate and timely response to a claim. Failure or significant delay to provide the necessary information requested by Frontline may delay or even void the claim process. An RMA (Return Merchandise Authorization) number may or may not be issued depending on the claim. This RMA number must be used in regard to all correspondence with the issue and must be noted on any packaging of the product(s) sent to Frontline for assessment. Failure to note the RMA information on a package being returned to Frontline will delay the processing of the claim. Frontline reserves the right to change prices or product designs as well as discontinue a product at any time ...Read More