EMS Employee Directory

EMS, Inc. is a full-service contact center providing superior outsourced customer support. The company prides ourselves in going above and beyond to ensure the company's clients receive world class service. The company target technical support and customer care programs but have the experience and expertise necessary to handle any type of program r... equiring support services. At EMS, the company prides ourselves in being more than the average answering service. EMS was founded in 1998 by Mitchell D. Johnson with the vision to provide superior live chat and email response services for numerous companies' customers. Years later the company has evolved into a full service customer contact center and continue to provide superior services. EMS specializes in "Humanizing Customer Service" by providing timely, personal responses to customer questions and has become a recognized leader in customer service outsourcing. The company's goal is to make outsourcing easy for the company's clients. EMS is privately owned and centrally headquartered in Omaha, Nebraska. The company provides the company's clients with accent neutral multi-channel customer care solutions. The company's end-to-end customer service offerings include: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, IVR, live chat, fulfillment and direct marketing. EMS representatives are available 24 hours a day to supply your customers with the help they need when they need it.Read More