Aces Employee Directory

ACES is a leading provider of comprehensive IT network solutions and managed services serving organizations across Northeast Iowa and beyond, with deep expertise in enterprise-level infrastructure, security, and unified communications. Founded in Waterloo, Iowa, and now headquartered in Cedar Falls, ACES has built a 20-plus-year track record as a t... rusted technology partner for diverse customer bases including local and county government, manufacturing, nonprofit organizations, and educational institutions. The company delivers a full spectrum of advanced IT services encompassing managed IT services, LAN and WAN connectivity solutions, Voice over IP systems, network security, remote access capabilities, Internet access, and hosted services, positioning itself as a best-in-class value-added reseller of network infrastructure. ACES leverages enterprise-level methodologies and tools to provide clients with technical expertise, dedicated manpower, and comprehensive IT management tailored to organizations with multiple locations requiring secure, reliable communications between work centers. A significant portion of company revenue is derived from managed IT services, reflecting the market's strong demand for outsourced IT operations and support. The company strengthened its service delivery capabilities through a strategic partnership with Technology Assurance Group (TAG), an international association of unified communications companies operating across more than 130 marketplaces throughout the United States and Canada. This membership enables ACES to offer customers a national support solution backed by a National Help Desk capable of dispatching onsite engineers to nearly anywhere in the United States within four hours, delivering unparalleled value and responsiveness. By combining local market knowledge with national reach, enterprise-grade technical capabilities, and a commitment to security and efficiency, ACES has established itself as a go-to leader for organizations seeking reliable, scalable IT solutions ...Read More