What is Zingly?
Zingly's Collaborative Customer Experience (CCX) Platform leverages Artificial Intelligence to empower customers, aiming to transform the often-frustrating contact center experiences of today. By enabling customers to connect on their own terms, Zingly assists businesses in significantly boosting revenue while simultaneously reducing operational costs. The platform integrates GenAI, digital interactions, and telephony, offering enterprises infinite scalability and consumers hyper-personalized engagement, ultimately fostering accelerated revenue growth and enduring customer relationships. The company was founded by industry veterans from prominent CX technology firms such as Avaya, Five9, Glia, and Talkdesk.
How much funding has Zingly raised?
Zingly has raised a total of $10M across 1 funding round:
Angel/Seed
$10M
Angel/Seed (2024): $10M with participation from Scribble Ventures, Firebolt Ventures, and WestWave Capital
Key Investors in Zingly
Scribble Ventures
Scribble Ventures is a venture capital firm specializing in pre-seed and seed-stage AI-native companies, offering initial investments up to $1.5 million with a focus on minimizing founder dilution and providing hands-on support in product development and go-to-market strategies.
Firebolt Ventures
Firebolt Ventures is a venture capital fund company established in 2013, based in Mountain View, California, providing private equity investment, financial services, and investment management.
WestWave Capital
WestWave Capital is a seed-stage venture capital firm that backs deep-tech founders in AI-native enterprise software, cybersecurity, and cloud infrastructure, leveraging their experience from over 70 portfolio companies and 15 successful exits.
What's next for Zingly?
With the infusion of $10M in total capital and a recent strategic investment of $10M, Zingly is poised for accelerated growth and market expansion. This substantial backing indicates a strong investor confidence in Zingly's vision to redefine customer interactions through its AI-driven CCX platform. The company is expected to further enhance its technological capabilities, scale its operations, and broaden its market reach, solidifying its position as a leader in the enterprise customer experience technology space. Future developments will likely focus on deepening AI integration and expanding partnerships to capture a larger share of the evolving CX market.
See full Zingly company page
