UserTesting Funding: How Much Did They Raise & Key Investors

How Much Did UserTesting Raise?
Funding & Key Investors

UserTesting, a prominent player in the video-first SaaS landscape, has successfully navigated multiple rounds of capital infusion to solidify its market position. With a cumulative total funding amount of $288.5M, the company has demonstrated a robust growth trajectory. The most recent strategic investment of $140M underscores the firm's ongoing commitment to scaling its enterprise-level customer experience platform, enabling organizations to bridge the gap between product development and real-world user insights.

The company's financial history reflects a steady progression from its early Series B round in 2012 to significant capital injections in recent years. This trajectory highlights the increasing demand for qualitative data in the digital product lifecycle, positioning UserTesting as a critical tool for modern enterprises seeking to maintain a competitive edge through customer-centric innovation.

What is UserTesting?

UserTesting

Software

Content & Collaboration Software

Business Intelligence (BI) Software

Founded in 2007 and headquartered in San Francisco, UserTesting provides a sophisticated SaaS platform that facilitates deep, qualitative insights into user behavior. By enabling organizations to see and hear the experiences of real people as they interact with digital products, apps, and brand concepts, the company empowers teams to make data-informed decisions. This video-first approach to market research has become an essential component of the enterprise software stack, allowing businesses to mitigate risk and accelerate the delivery of intuitive, high-performing digital experiences.

How much funding has UserTesting raised?

UserTesting has raised a total of $288.5M across 4 funding rounds:

2012

Series B

$3M

2015

Series C

$45.5M

2020

Series F

$100M

2021

Stock Offering

$140M

Series B (2012): $3M, investors not publicly disclosed

Series C (2015): $45.5M led by OpenView and Accel

Series F (2020): $100M supported by OpenView Group companies, Accel, Greenspring Associates, and Insight Partners

Stock Issuance/Offering (2021): $140M, investors not publicly disclosed

Key Investors in UserTesting

OpenView

A venture capital firm established in 2006 that focuses on supporting B2B software companies through their expansion phases.

Accel

A global venture capital firm that partners with exceptional teams from the inception of their ideas through all phases of private company growth.

Greenspring Associates

A venture capital investment firm that serves as a lifecycle partner for fund managers and entrepreneurs across multiple stages and sectors.

What's next for UserTesting?

As UserTesting continues to leverage its recent capital, the strategic focus is expected to shift toward deepening its enterprise integration capabilities and expanding its global footprint. By utilizing the $140M infusion, the company is well-positioned to enhance its machine learning-driven analytics, providing even faster, more actionable insights for its growing client base. The firm's ability to maintain its leadership in the customer experience space will likely depend on its capacity to scale its infrastructure while continuing to deliver the high-fidelity, human-centric data that has become its hallmark in the competitive SaaS market.

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