What is User Interviews?
Founded in 2015 and headquartered in Brooklyn, New York, User Interviews operates a specialized CRM platform designed to optimize the product research lifecycle. The company addresses a persistent pain point for product managers and UX researchers: the time-intensive process of sourcing qualified, engaged participants for user testing. By leveraging a sophisticated matching algorithm, the platform connects organizations with high-quality research subjects, thereby accelerating the feedback loop essential for iterative product development. As a leader in the research operations (ReOps) category, User Interviews provides the necessary infrastructure for teams to conduct research at scale, ensuring that customer feedback remains at the center of the product design process.
How much funding has User Interviews raised?
User Interviews has raised a total of $37.5M across 2 funding rounds:
Series A
$10M
Series B
$27.5M
Series A (2021): $10M with participation from Trestle Partners, Valuestream, Las Olas, Teamworthy Ventures, Accomplice, and ERA
Series B (2022): $27.5M led by Teamworthy Ventures, FJ Labs, Accomplice, and Sageview Capital
Key Investors in User Interviews
Teamworthy Ventures
Teamworthy Ventures is a venture capital firm dedicated to building long-term relationships with talented entrepreneurs and investing in their ventures at various stages, including seed, early, and growth.
FJ Labs
FJ Labs specializes in angel investing at a venture scale, focusing on marketplaces and network effect businesses, with a portfolio that includes numerous unicorn-status startups.
Accomplice
Accomplice is a venture capital firm based in Massachusetts that focuses on investing in early-stage technology startup companies.
What's next for User Interviews?
With this major enterprise-level funding, User Interviews is well-positioned to accelerate its product roadmap and deepen its market penetration. The strategic focus will likely center on enhancing the platform's automation capabilities and expanding its reach into larger enterprise accounts that require robust, compliant, and efficient research workflows. As the demand for user-centric product development continues to rise, the company is poised to leverage its capital to solidify its competitive moat, potentially through further integration with existing enterprise software stacks and the expansion of its participant network. The firm's growth trajectory suggests a transition toward becoming the industry standard for research recruitment and management, providing a scalable solution for organizations navigating the complexities of modern product discovery.
See full User Interviews company page
