What is Tidio?
Founded in 2013 by Marcin Wiktor and Tytus Goas, Tidio is a Polish customer service platform designed to empower micro and small businesses. The company facilitates sales growth and provides round-the-clock customer support through a suite of tools including live chat applications, AI-powered chatbots, seamless integrations, and real-time analytics. Tidio's comprehensive solution aims to enhance customer engagement and operational efficiency for its target market.
How much funding has Tidio raised?
Tidio has raised a total of $25M across 1 funding round:
Series B
$25M
Series B (2022): $25M with participation from Rafał Brzoska and Inovo
Key Investors in Tidio
Inovo
Inovo is a venture capital firm specializing in seed-stage investments for ambitious founders from Central and Eastern Europe (CEE) aiming for substantial growth. They typically invest between 0.5 million to 4 million euros across various industries, focusing on innovation and supporting entrepreneurs with bold visions.
What's next for Tidio?
The recent major strategic investment signifies Tidio's readiness for its next phase of expansion. This capital infusion is expected to fuel further development of its innovative customer service solutions, potentially enabling Tidio to broaden its market reach, enhance its AI capabilities, and strengthen its competitive advantage. The company is poised to leverage this financial backing to accelerate its growth and solidify its role as a key player in the global customer engagement technology landscape.
See full Tidio company page
