What is SupportSpace?
SupportSpace operates as a sophisticated platform providing on-demand technical assistance, connecting users with a global network of independent, certified professionals. By facilitating 24/7 access to expertise for software selection, virus remediation, and hardware procurement, the company addresses critical pain points in both consumer and enterprise IT environments. Its market position is defined by its ability to aggregate high-quality technical talent, effectively serving as a digital infrastructure layer for remote troubleshooting and IT support services.
How much funding has SupportSpace raised?
SupportSpace has raised a total of $36.3M across 3 funding rounds:
Series A
$14.3M
Series B
$10M
Unspecified
$12M
Series A (2006): $14.3M with participation from Gemini Israel and Brm Group
Series B (2009): $10M, investors not publicly disclosed
Unspecified (2011): $12M supported by BRM Capital, Emergence Capital Partners, and Gemini Israel Funds
Key Investors in SupportSpace
BRM Capital
A seasoned investment firm that has historically supported nearly 1,000 companies by providing flexible working capital and strategic financial guidance to realize business potential.
Emergence Capital Partners
A premier venture capital firm specializing in early-stage enterprise companies, dedicated to partnering with organizations that are fundamentally transforming global work processes.
Gemini Israel Funds
A private investment firm focused on the middle market, providing both equity and debt capital to established companies with strong growth potential across diverse sectors.
What's next for SupportSpace?
With the backing of major institutional investors, SupportSpace is well-positioned to further optimize its service delivery architecture and expand its reach within the enterprise sector. The strategic allocation of the $12M investment will likely focus on enhancing the platform's matching algorithms and deepening the integration of its expert network into broader corporate IT ecosystems. As the demand for agile, remote-first technical support continues to accelerate, SupportSpace is poised to leverage its established capital base to maintain its competitive edge in the IT services market.
See full SupportSpace company page
