What is SupportSpace?
SupportSpace positions itself as a comprehensive solution for technical assistance, offering users immediate access to a vast network of certified tech support experts. The company aims to provide friendly, professional, and efficient service for a wide array of technical issues, including software selection, installation problems, virus removal, and hardware guidance. Their 24/7 availability underscores a commitment to user convenience and problem resolution, catering to individuals and potentially businesses seeking reliable IT support.
How much funding has SupportSpace raised?
SupportSpace has raised a total of $36.3M across 3 funding rounds:
Series A
$14.3M
Series B
$10M
Unspecified
$12M
Series A (2006): $14.3M with participation from Gemini Israel and Brm Group
Series B (2009): $10M, investors not publicly disclosed
Unspecified (2011): $12M supported by Gemini Israel Funds, Emergence Capital Partners, and BRM Capital
Key Investors in SupportSpace
Gemini Israel Funds
Gemini Investors is a private investment firm focused on the smaller end of the middle market, investing in established companies with experienced management teams and strong growth potential. The firm provides both equity and debt capital, engaging in minority ownership or control transactions across various sectors including Business Services, Consumer Products and Services, Healthcare, Later Stage Technology, Manufacturing & Distribution, and Waste & Recycling.
Emergence Capital Partners
Emergence is the leading venture capital firm focused on early-stage enterprise companies. Its mission is to be the most valuable partner to the most important companies that are changing the way the world works.
BRM Capital
Since 1985, Prestige Capital has helped nearly 1,000 companies grow or turn around their businesses by providing more than $4 billion in funds by converting accounts receivable into immediate working capital. If youd like to work with a flexible funding source that has your best interests at heart, in a simple, straightforward process with a fast response, contact one of the company's team members today to help your business realize its full potential.
What's next for SupportSpace?
The recent major strategic investment suggests SupportSpace is poised for significant expansion. This capital infusion will likely be directed towards enhancing its service offerings, broadening its expert network, and potentially scaling its operational infrastructure to meet increasing demand. The company's focus on enterprise-level support, coupled with its broad service scope, positions it for continued development and market penetration in the competitive tech support landscape.
See full SupportSpace company page
