What is SupportSpace?
SupportSpace offers comprehensive technical support services, providing users with instant access to a network of certified tech support experts. The company specializes in resolving a wide array of technical issues, from software selection and installation to virus removal and hardware guidance, operating 24/7 to ensure efficient and professional service for its clientele. The recent major strategic investment suggests a pivotal growth phase for SupportSpace, likely aimed at expanding its service offerings and market reach within the enterprise sector.
How much funding has SupportSpace raised?
SupportSpace has raised a total of $36.3M across 3 funding rounds:
Series A
$14.3M
Series B
$10M
Unspecified
$12M
Series A (2006): $14.3M with participation from Brm Group and Gemini Israel
Series B (2009): $10M, investors not publicly disclosed
Unspecified (2011): $12M supported by Gemini Israel Funds, BRM Capital, and Emergence Capital Partners
Key Investors in SupportSpace
Gemini Israel Funds
Gemini Investors is a private investment firm focused on the smaller end of the middle market, investing in established companies with experienced management teams and strong growth potential. The firm provides both equity and debt capital, engaging in minority ownership or control transactions across various sectors including Business Services, Consumer Products and Services, Healthcare, Later Stage Technology, Manufacturing & Distribution, and Waste & Recycling. Since its founding in 1993, Gemini has invested over $900 million in more than 180 companies throughout the United States. The firm emphasizes a flexible investment approach tailored to the unique needs of each business and its stakeholders.
Emergence Capital Partners
Emergence is the leading venture capital firm focused on early-stage enterprise companies. Its mission is to be the most valuable partner to the most important companies that are changing the way the world works.
Brm Group
A backer with a presence in marine industries, indicating a potential strategic interest in technology solutions that support operational efficiency or specialized sector needs.
What's next for SupportSpace?
With a substantial funding history, SupportSpace is positioned for accelerated growth and market expansion. The recent major strategic investment indicates a focus on scaling operations, enhancing technological capabilities, and potentially exploring new service verticals. This capital infusion will likely fuel further development of its expert network and platform infrastructure, solidifying its position as a leading provider of on-demand technical assistance for businesses and individuals alike.
See full SupportSpace company page
