What is Support.com?
Founded in 1997 and headquartered in Los Angeles, California, Support.com operates as a foundational provider of customer support services, end-user software, and cloud-based solutions. By bridging the gap between technical complexity and user accessibility, the company has established itself as a critical infrastructure partner for businesses seeking to optimize their digital service delivery. Its business model focuses on scalable support frameworks that address the evolving needs of modern enterprises, ensuring high-quality user experiences through robust software integration and cloud-native service architectures.
How much funding has Support.com raised?
Support.com has raised a total of $80.5M across 4 funding rounds:
Series A
$250K
Series B
$5M
Series C
$15.2M
Stock Offering
$60M
Series A (1998): $250K with participation from Undisclosed
Series B (1998): $5.1M led by Undisclosed
Series C (1999): $15.2M supported by Undisclosed
Stock Issuance/Offering (2000): $60M featuring Undisclosed
Key Investors in Support.com
Undisclosed Investors
Undisclosed Investors
Undisclosed Investors
What's next for Support.com?
With the successful completion of this major strategic investment, Support.com is positioned to accelerate its enterprise-level growth initiatives. The company is expected to leverage this capital to enhance its cloud-based software suite and expand its service footprint. By focusing on operational efficiency and technological innovation, Support.com aims to maintain its competitive edge in the customer support landscape. Future strategic efforts will likely prioritize the integration of advanced automation tools and the scaling of its service delivery platforms to meet the increasing demands of global enterprise clients, ensuring long-term value creation for stakeholders.
See full Support.com company page
