What is Streem?
Headquartered in Portland, Oregon, and established in 2017, Streem operates at the intersection of augmented reality and real-time communication. The company provides an innovative online video chat tool that empowers experts to view exactly what their customers see, facilitating immediate, high-fidelity problem resolution. By integrating computer vision and remote guidance, Streem effectively eliminates the friction typically associated with traditional customer support models. This technology is particularly transformative for industries requiring complex technical troubleshooting, as it allows for precise, visual-based guidance without the need for on-site visits, thereby optimizing operational efficiency and enhancing the overall customer experience.
How much funding has Streem raised?
Streem has raised a total of $875K across 1 funding round:
Angel/Seed
$875K
Angel/Seed (2014): $875K with participation from 500.com, Arbor Ventures, Start Fund, Y Combinator, and IronFire Capital
Key Investors in Streem
Y Combinator
A premier startup accelerator based in Mountain View, California, known for providing early-stage capital and mentorship to high-growth technology companies.
Arbor Ventures
A visionary venture capital firm specializing in fintech and strategic partnerships, focused on driving innovation across global financial technology sectors.
500.com
A leading online service provider with a focus on integrated digital platforms, offering extensive experience in scaling user-centric technology solutions.
What's next for Streem?
With this major strategic investment, Streem is well-positioned to accelerate its enterprise-level expansion. The company is expected to focus on deepening its integration capabilities within existing CRM and field service management ecosystems, ensuring that its visual support tools become a standard component of the modern service stack. As the demand for remote, expert-led assistance continues to rise across global markets, Streem's ability to provide scalable, real-time visual intelligence will be a key differentiator. Future growth initiatives will likely prioritize the enhancement of its AI-driven diagnostic features, further reducing the time-to-resolution for complex technical issues and solidifying its market leadership in the digital support sector.
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