What is Lorikeet?
Lorikeet operates as an AI-powered customer support platform engineered to deliver human-quality experiences across chat, email, and voice channels. Unlike traditional automated systems, Lorikeet is specifically architected to handle high-complexity tasks, such as verifying declined transactions or managing sensitive credit card replacements. By integrating seamlessly into the tech stacks of fintech, healthtech, and e-commerce enterprises, the platform effectively bridges the gap between automated efficiency and the nuanced requirements of high-touch customer service. Its market position is defined by its ability to maintain operational precision while scaling to meet the demands of complex, regulated environments.
How much funding has Lorikeet raised?
Lorikeet has raised a total of $45.6M across 3 funding rounds:
Angel/Seed
$5M
Other Financing Round
$5.6M
Series A
$35M
Angel/Seed (2024): $5M with participation from Square Peg
Other Financing Round (2025): $5.6M led by Skip Capital, Blackbird Ventures, and Square Peg Design
Series A (2025): $35M supported by Skip Capital, Blackbird Ventures, Operator Partners, Square Peg Ventures, and QED Investors
Key Investors in Lorikeet
Skip Capital
Skip Capital is a private investment fund that focuses on investing in technology and infrastructure, co-founded by professionals with deep backgrounds in investment banking and management consulting.
Blackbird Ventures
Blackbird is an Australian venture capital firm that partners with ambitious founders at the earliest stages, providing them with a network of successful entrepreneurs and long-term capital support.
QED Investors
QED Investors is a global boutique venture capital firm focused on early-stage, disruptive financial services companies, leveraging decades of operational experience to drive breakthrough growth.
What's next for Lorikeet?
With the infusion of this latest capital, Lorikeet is poised to accelerate its product development roadmap and expand its footprint in global markets. The strategic focus will likely center on deepening its AI capabilities to handle increasingly intricate customer inquiries, thereby reducing the burden on human support teams while simultaneously improving resolution times. As the company transitions into its next phase of scaling, the emphasis will remain on maintaining the high-fidelity service standards that have attracted its current roster of institutional backers. Future growth will be driven by the continued adoption of its platform as a standard for enterprise-grade customer experience automation.
See full Lorikeet company page
