What is OnePilot?
Founded in 2020, OnePilot operates as a specialized software development firm focused on revolutionizing the customer service experience. The company provides a comprehensive platform designed to streamline support workflows, reduce response times, and enhance overall customer satisfaction for high-growth businesses. By integrating sophisticated AI-driven tools into the customer support stack, OnePilot enables organizations to scale their operations without compromising on service quality. Its position in the French tech hub of Paris allows it to tap into a rich talent pool, facilitating rapid product iteration and a competitive edge in the global SaaS market.
How much funding has OnePilot raised?
OnePilot has raised a total of $160.9M across 2 funding rounds:
Angel/Seed
$2.9M
Series A
$158M
Angel/Seed (2021): $2.9M with participation from Roxanne Varza, Baptiste Corval, Fredrik Hjelm, Global Founders Capital, Kima Ventures, and Thomas Rebaud
Series A (2022): $158M led by First Bridge Ventures, Otium Capital, and Cap Horn
Key Investors in OnePilot
First Bridge Ventures
First Bridge Ventures is a growth-stage venture firm that collaborates with outstanding European founders to drive next-generation technology innovation, focusing on bridging Europe and Asia to facilitate global breakthroughs.
Otium Capital
Otium has been a key partner for bold entrepreneurs since 2009, focusing on long-term investments to develop future leaders through a combination of entrepreneurial experience and sector expertise.
Global Founders Capital
Global Founders Capital is a global early-stage investor that empowers gifted entrepreneurs by backing them from pre-seed to IPO, providing operational support through its extensive platform.
What's next for OnePilot?
With the recent capital influx, OnePilot is expected to prioritize the scaling of its engineering and sales teams to meet the rising demand for automated customer support solutions. The strategic roadmap likely includes expanding its footprint beyond the French market, targeting broader European and international enterprise clients. As the company transitions from its initial growth phase into a more mature operational stage, the focus will shift toward deepening its product integration capabilities and establishing long-term partnerships with major industry players. This strategic evolution is designed to solidify OnePilot's status as a category-defining entity in the customer experience technology sector.
See full OnePilot company page