What is Natterbox?
Founded in 2010 and headquartered in London, Natterbox provides a robust global cloud PBX service designed to bridge the gap between traditional telephony and digitized customer processes. By capturing voice interactions and integrating them directly into CRM workflows, the company enables enterprises to derive actionable insights from every customer touchpoint. Natterbox operates at the intersection of telecommunications and SaaS, offering a scalable solution that addresses the complexities of business communication in a remote-first, globalized economy. Its platform is engineered to enhance operational efficiency, ensuring that voice data is no longer siloed but becomes a core component of the enterprise data stack.
How much funding has Natterbox raised?
Natterbox has raised a total of $14M across 2 funding rounds:
Debt
$4.6M
Other Financing Round
$9.4M
Debt (2015): $4.6M with participation from BOOST&CO
Other Financing Round (2020): $9.4M led by Octopus Investments
Key Investors in Natterbox
BOOST&CO
BOOST&CO is a prominent alternative lender specializing in providing growth capital to high-growth SMEs, focusing on debt financing solutions that support scaling operations without diluting equity.
Octopus Investments
Octopus Investments is the UK's largest provider of specialist tax-efficient investments, focusing on VCTs and inheritance tax solutions, managing significant assets for individual and institutional clients.
What's next for Natterbox?
With the recent capital injection, Natterbox is well-positioned to accelerate its product development roadmap and expand its footprint in key international markets. The strategic focus will likely center on deepening its integration capabilities with leading CRM platforms and enhancing its AI-driven analytics suite to provide more granular insights into customer sentiment. As the enterprise sector continues to prioritize unified communication strategies, Natterbox is poised to leverage its cloud-native architecture to capture additional market share. The company's ability to maintain high-quality service delivery while scaling its infrastructure will be the primary determinant of its long-term success in the highly competitive enterprise telephony sector.
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