What is Moveworks?
Moveworks operates as a cloud-based AI platform specifically engineered to address the friction inherent in enterprise IT support and service desk operations. By deploying advanced artificial intelligence, the platform autonomously resolves technical issues, manages service requests, and facilitates internal communications without the need for human intervention. This capability is critical for large enterprises struggling with the overhead of legacy support systems. Positioned at the intersection of enterprise software and machine learning, Moveworks provides a scalable infrastructure that integrates seamlessly into existing corporate ecosystems, effectively transforming how global workforces interact with their internal IT departments.
How much funding has Moveworks raised?
Moveworks has raised a total of $305M across 3 funding rounds:
Series A
$30M
Series B
$75M
Series C
$200M
Series A (2019): $30M, investors not publicly disclosed
Series B (2019): $75M led by John W. Thompson, Sapphire Ventures, Kleiner Perkins, Iconiq Capital, Bain Capital Ventures, Comerica, and Lightspeed Venture Parnters
Series C (2021): $200M supported by Tiger Global Management, Lightspeed Venture Partners, Alkeon Capital Management, and Bain Capital
Key Investors in Moveworks
Bain Capital Ventures
A global private investment firm that leverages deep sector expertise and a broad platform to provide flexible capital solutions and strategic operational support to high-growth technology companies.
Lightspeed Venture Partners
A multistage venture capital firm that partners with founders from the seed stage through IPO, focusing on enterprise software, fintech, and infrastructure sectors.
Kleiner Perkins
A Menlo Park-based venture capital firm known for backing early and growth-stage technology companies across consumer, enterprise, and climate tech sectors with significant operational resources.
What's next for Moveworks?
Looking ahead, the recent infusion of capital positions Moveworks to expand its product suite beyond traditional IT support, potentially targeting broader HR and facilities management automation. As the enterprise AI landscape becomes increasingly competitive, the company is expected to focus on deepening its integration capabilities and enhancing its predictive analytics engine. By maintaining its focus on high-value enterprise clients, Moveworks is well-positioned to capitalize on the ongoing digital transformation trend, where automated, intelligent service delivery is no longer a luxury but a fundamental requirement for operational resilience and long-term scalability.
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