What is Loop?
Founded in 2017 and headquartered in Columbus, Ohio, Loop Returns operates as a comprehensive online exchange platform. It provides essential return services, exchange functionalities, and valuable customer insights specifically tailored for Shopify brands. By streamlining the post-purchase experience, Loop empowers e-commerce businesses to enhance customer satisfaction and operational efficiency, solidifying its role as a key player in the Shopify app ecosystem.
How much funding has Loop raised?
Loop has raised a total of $75M across 2 funding rounds:
Series A
$10M
Series B
$65M
Series A (2019): $10M with participation from Ridge Ventures, FirstMark Capital, and Lerer Hippeau
Series B (2021): $65M led by Ridge Ventures, Lerer Hippeau Ventures, Shopify, FirstMark Capital, Charles River Ventures, Renegade Partners, and Peterson Ventures
Key Investors in Loop
Ridge Ventures
Ridge Ventures is an early-stage venture capital firm focused on experienced founders transforming the software industry, typically investing in seed and Series A rounds. They emphasize building revenue and offer a strong network to help companies achieve product-market fit and scale.
FirstMark Capital
FirstMark Capital is a venture capital firm operating in the Information & Document Management industry, known for investing in early-stage technology startups. The firm is based in New York City.
Lerer Hippeau
Lerer Hippeau is a venture capital firm that invests in innovative startups, particularly at the Seed and Pre-Seed stages, across both enterprise and consumer sectors. They support founders tackling challenging problems with a focus on long-term success.
What's next for Loop?
The recent major strategic investment signals a pivotal phase for Loop, likely enabling accelerated expansion of its service offerings and market reach. With substantial backing, the company is poised to further develop its platform, enhance its data analytics capabilities for brands, and potentially explore new integrations or service verticals. This infusion of capital is expected to fuel innovation and reinforce Loop's competitive advantage in the rapidly evolving e-commerce returns management landscape.
See full Loop company page
