What is LiveOps?
Headquartered in Scottsdale, Arizona, LiveOps has been a transformative force in the cloud call center industry since its inception in 2000. By leveraging a distributed workforce model and robust cloud architecture, the company provides scalable, flexible, and high-performance customer service solutions to nationally recognized enterprises. Its platform is designed to optimize operational efficiency while maintaining high standards of service quality, positioning LiveOps as a critical partner for organizations undergoing digital transformation in their customer engagement strategies.
How much funding has LiveOps raised?
LiveOps has raised a total of $81M across 4 funding rounds:
Series A
$1M
Series B
$22M
Series C
$28M
Debt
$30M
Series A (2001): $1M with participation from Scott Banister, Wendell Brown, Josh Kopelman, and Bill Trenchard
Series B (2004): $22M led by Menlo Ventures
Series C (2007): $28M supported by Michael Dearing, Benchmark, and Menlo Ventures
Debt (2014): $30M featuring Comerica
Key Investors in LiveOps
Menlo Ventures
Menlo Ventures is a Menlo Park-based venture capital firm that raises dedicated funds and invests in early and growth-stage technology companies across sectors such as enterprise software, consumer internet, fintech, infrastructure, and frontier tech, typically taking board roles and partnering with founders through multiple stages of scale.
Benchmark
Benchmark is a premier venture capital firm focused on early-stage startups, known for its hands-on approach and deep expertise in building transformative companies within the software and internet sectors.
Comerica
Comerica Incorporated is a diversified financial services company that provides comprehensive banking and wealth management solutions, often acting as a strategic debt provider for established technology enterprises.
What's next for LiveOps?
Following the latest major strategic investment, LiveOps is well-positioned to further refine its cloud-native service offerings and expand its footprint within the competitive enterprise software landscape. The focus is expected to remain on enhancing platform reliability, integrating advanced analytics, and scaling its virtual contact center capabilities to meet the increasing demand for remote-first customer support solutions. By maintaining its focus on high-growth enterprise segments, the company is poised to leverage its established infrastructure to capture additional market share and drive long-term value for its stakeholders.
See full LiveOps company page
