What is LiveOps?
Founded in 2000 and headquartered in Scottsdale, Arizona, LiveOps specializes in delivering cloud-based call center services. The company serves a diverse clientele of nationally-recognized businesses, offering robust solutions designed to enhance customer engagement and operational efficiency. LiveOps' platform enables companies to manage their customer interactions through a flexible, scalable cloud infrastructure, positioning it as a key player in the evolving landscape of customer relationship management and support.
How much funding has LiveOps raised?
LiveOps has raised a total of $81M across 4 funding rounds:
Series A
$1M
Series B
$22M
Series C
$28M
Debt
$30M
Series A (2001): $1M with participation from Wendell Brown, Bill Trenchard, Josh Kopelman, and Scott Banister
Series B (2004): $22M led by Menlo Ventures
Series C (2007): $28M supported by Benchmark, Michael Dearing, and Menlo Ventures
Debt (2014): $30M featuring Comerica
Key Investors in LiveOps
Menlo Ventures
Menlo Ventures is a venture capital firm that invests in early and growth-stage technology companies, often taking board roles and partnering with founders through multiple stages of scale.
Benchmark
Benchmark is a prominent venture capital firm known for its investments in technology companies, often associated with significant early-stage funding rounds.
Comerica
Comerica is a financial services company providing banking and wealth management services, indicating a potential interest in debt financing for established businesses.
What's next for LiveOps?
The recent major strategic investment in LiveOps signals a pivotal moment for the company, likely enabling further expansion of its cloud call center capabilities and market reach. This capital infusion is expected to fuel innovation in its service offerings, potentially including advancements in AI-driven customer support and enhanced analytics. The company's trajectory suggests a focus on solidifying its leadership in enterprise-level customer service solutions, leveraging its established client base and technological infrastructure to capture greater market share and explore new strategic partnerships.
See full LiveOps company page
