What is Klout?
Klout, now operating within the broader Khoros ecosystem, provides sophisticated community management software designed to enhance engagement and streamline service efficiency for large-scale enterprises. The company's product suite, which includes specialized tools for community building, service management, and social media oversight, is engineered to help organizations derive actionable insights from customer interactions. By utilizing AI-driven analytics, Klout enables businesses to transform passive digital engagement into measurable revenue growth and improved service outcomes. Its market position is characterized by a focus on high-volume, enterprise-level requirements, ensuring that brands can maintain a consistent and vibrant online presence while achieving significant operational cost savings.
How much funding has Klout raised?
Klout has raised a total of $40M across 3 funding rounds:
Series A
$1.5M
Series B
$8.5M
Series C
$30M
Series A (2010): $1.5M with participation from Zelkova Ventures, Mayfield Fund, and Ff Venture Capital
Series B (2011): $8.5M led by Kleiner Perkins Caufield & Byers and Greycroft Partners
Series C (2012): $30M supported by Kleiner Perkins Caufield & Byers, Institutional Venture Partners, Venrock, and Ff Venture Capital
Key Investors in Klout
Kleiner Perkins Caufield & Byers
Kleiner Perkins is a Menlo Park-based venture capital firm that raises dedicated funds and invests in early and growth-stage technology and life-science companies, backing founders across consumer, enterprise, healthcare, and climate/hard tech with capital and operational support from seed through IPO or acquisition.
Institutional Venture Partners
IVP is a Menlo Park-based later-stage venture capital firm that raises large growth funds and invests in high-growth technology companies, primarily at Series B and beyond, across consumer, enterprise, and fintech sectors.
Venrock
Founded in 1969, Venrock is a historic venture capital firm based in Palo Alto, known for its deep industry expertise and long track record of backing successful technology and healthcare ventures through strategic guidance and entrepreneurial support.
What's next for Klout?
Looking ahead, the strategic focus for the organization centers on deepening its integration within the IgniteTech family to maximize the value of its community-driven strategies. With the backing of major institutional investors, the company is well-positioned to continue its expansion into emerging markets where digital customer service and automated engagement are becoming primary competitive differentiators. Future initiatives will likely prioritize the enhancement of predictive analytics and the deployment of more sophisticated, AI-powered support modules. By maintaining a focus on scalability and enterprise-level reliability, the firm aims to solidify its role as an essential component of the modern digital customer experience stack, ensuring that its clients remain at the forefront of industry-standard engagement practices.
See full Klout company page
